All Salespeople
Sales Department
CarMax
Knoxville, TN
40 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Latest Reviews
October 24, 2026
Still horrible.
xxxx poor communications, lack of transparency and poorly trained salespeople. Undisclosed accident on the first car we looked at and damage on the s
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by Carmax sucks
Employees Worked With
Kristen young, Ryan McKay
October 22, 2026
The process was easy and didn't take a lot of time like
going to a dealership
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by Bpvan231
Employees Worked With
Adrianna Laureano
October 11, 2026
This was one of the easiest automotive purchases i have.
ever had, Shelby greeted us as we came in the door of the CarMax dealership. She explained where to find the trucks and how to scan the code on the t
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by paulredmon2603
Employees Worked With
Shelby

