CarMax

Still horrible. xxxx poor communications, lack of transparency and poorly trained salespeople. Undisclosed accident on the first car we looked at and damage on the s xxxx poor communications, lack of transparency and poorly trained salespeople. Undisclosed accident on the first car we looked at and damage on the second car we looked at. As long as you continue to send me surveys, I will continue to submit crappy reviews. More

The process was easy and didn't take a lot of time like going to a dealership going to a dealership More

This was one of the easiest automotive purchases i have. ever had, Shelby greeted us as we came in the door of the CarMax dealership. She explained where to find the trucks and how to scan the code on the t ever had, Shelby greeted us as we came in the door of the CarMax dealership. She explained where to find the trucks and how to scan the code on the tag. Shelby listened to us. If the truck is as good as our experience at CarMax was, we couldn’t ask for better. The truck is primarily for my husband but I care a lot that he was able to get what we had already discussed we wanted in this new to us purchase. Since we purchased it and brought it home, we have purchased s few accessories for it to make it the way we want. The only accessory left is to purchase and install a bed cover for protection and gas mileage. Thank you Shelby for you wonderful assistance. More

This was my second experience shopping with this Carmax location and let me say it was an absolute pleasure to work with them! They make the buying process so much easier than a dealership and when hiccups location and let me say it was an absolute pleasure to work with them! They make the buying process so much easier than a dealership and when hiccups in the process happen, they work quickly and thoroughly to get it fixed. They have very considerate and passionate people working for them, and I enjoyed my experience both times with them. There were several people who we worked with that were all wonderful, but specifically I want to shout out Michael, Luis, and Clint because they really went above and beyond to help us out. More

Very smooth transaction, with no complaints or more importantly surprises. No pushy sales tactics and vehicle was exactly as advertised. No surprise "convenience" fees which would have been enough to a importantly surprises. No pushy sales tactics and vehicle was exactly as advertised. No surprise "convenience" fees which would have been enough to activate the 10 day MBG. Not the first time using this location and will probably make the next purchase there as well. More

They made it easy! Good communication and customer service. We had a very easy car buying experience Good communication and customer service. We had a very easy car buying experience More

I loved having Jason’s Brier’s help with purchasing a car. He was informative, helpful, patient, and so friendly. I could go on about him all day. He helped me purchase my ford ranger and made the buying car. He was informative, helpful, patient, and so friendly. I could go on about him all day. He helped me purchase my ford ranger and made the buying experience so much better than Kia did back in 2015. He’s continued to help me after the purchase by checking on us and answering more questions. I hope you appreciate him like we did. Thanks again Jason, Haley Lisenbee More

Shannon did a great job with helping me. I would recommend him & CarMax to anyone I know I would recommend him & CarMax to anyone I know More

Last week, I bought my 5th car from Car-Max. We have always found great cars at Car-Max. All of the workers were so kind. They were helpful and there was zero pressure to buy. Jimmy was especial We have always found great cars at Car-Max. All of the workers were so kind. They were helpful and there was zero pressure to buy. Jimmy was especially helpful. I ordered 2 cars from the Norcross Georgia store to test drive. I ended up buying the second one. I absolutely love my new vehicle. It has very low miles on it and I hope to have it for a long time. More

This is my 3rd van purchased from this dealership and I have always been pleased with each one. I would not hesitate to do business with them again, Thank you Derrick and Matthew for your kindness and have always been pleased with each one. I would not hesitate to do business with them again, Thank you Derrick and Matthew for your kindness and quick resolution of all issues. More