CarMax
Knoxville, TN
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Great experience. Quick, easy, well priced. I used to hate buying cars from dealers. The whole haggle experience took all day. This was so straight forward. They paid Quick, easy, well priced. I used to hate buying cars from dealers. The whole haggle experience took all day. This was so straight forward. They paid me well for my cars and I love my new purchase. More
Customer Service has declined a lot since our last purchase. The car I purchased had issues since I purchased and the service was not up to standards and cost me valuable time, stress, and money. Was purchase. The car I purchased had issues since I purchased and the service was not up to standards and cost me valuable time, stress, and money. Was billed $83 to refuel the rental car. Was not aware and would not have done a rental if that was the case. Had to return the car, buy a new one at higher payments. Did not care! More
I had heard good reviews about Bill Driscoll and I called him regarding trading in my car and truck for a newer vehicle. I found Bill to be knowledgeable and friendly. He answered all my questions and concer him regarding trading in my car and truck for a newer vehicle. I found Bill to be knowledgeable and friendly. He answered all my questions and concerns. I would recommend both Bill and this CarMax dealership to anyone. More
I have found my dealings with CarMax to be honest and fair. They have honored the trade in offers they previously provided me and there are no surprises at the last minute (like I’ve encountered at other fair. They have honored the trade in offers they previously provided me and there are no surprises at the last minute (like I’ve encountered at other dealerships). While some of the sales reps are newer and need additional training, they usually know when to ask for assistance and there is always an expert nearby. I look forward to purchasing and selling with CarMax in the future. More
