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CarMax

Knoxville, TN

4.8
27 Reviews

11225 Parkside Drive

Knoxville, TN

37934

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Showing 27 reviews

May 23, 2026

The experience from the time we found the car we were interested in until we drove it away was very positive! The salesman and the business office person ( I don’t remember their names) were super friend More

by nfrance09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 20, 2026

It was the best, fastest, most enjoyable car buying experience of my 70 year life. I recommend to everyone it’s the way to go! More

by papawrichmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A well oiled machine, all were wonderful
May 20, 2026

Seamless process, friendly, knowledgeable sales people, reasonable pricing and liberal trade-in allowance. No pressure at all. More

by tjnknox
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
EJ Broniarczyk, office staff
May 17, 2026

Bill Driscoll are sales rep was good I am having issues with service dept Took the car i just bought over a few issues on Wednesday the 13th they took it over to the Mercedes Benz dealer still have heard n More

by jamesshore
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Driscoll
May 15, 2026

We have purchased several cars from this Carmax over the years. We have always been satisfied and this time was no exception. More

by Turtlebaby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Lusk, Dawn (from business office)
May 12, 2026

Easy transaction. Great selection. This is the second car I have purchased at this CarMax and they don’t disappoint. More

by erikstaylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
August 22, 2015

Doesn't deserve the 1 star I had a terrible experience there! Dishonest salesman, poor quality vehicles and terrible customer service! Tried to sell us a vehicle that had an eng More

by bernbub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager and sales department
3