Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

CarMax

Knoxville, TN

Overview
Reviews
Vehicles
4.8
33 Reviews
Call Dealership (865) 218-7800

11225 Parkside Drive

Knoxville, TN

37934

Directions

Filter Reviews By Type

Showing 33 reviews

May 15, 2026

We have purchased several cars from this Carmax over the years. We have always been satisfied and this time was no exception. More

by Turtlebaby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Lusk, Dawn (from business office)
Print
May 12, 2026

Easy transaction. Great selection. This is the second car I have purchased at this CarMax and they don’t disappoint. More

by erikstaylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
Print
August 22, 2015

Doesn't deserve the 1 star I had a terrible experience there! Dishonest salesman, poor quality vehicles and terrible customer service! Tried to sell us a vehicle that had an eng More

by bernbub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager and sales department
Print
1
...
3
4