CarMax

A simple, easy, no pressure sales experience. It was so good that we bought another car about a week later from the same sales rep. Phil Runyan was very accommodating in working around our sche It was so good that we bought another car about a week later from the same sales rep. Phil Runyan was very accommodating in working around our schedule to test drive the cars. While it was the first and second cars we've purchased through Phil, they were the 7th and 8th cars with CarMax. More

The CARMAX process was very easy and without stress. Bill Driscoll was wonderful in helping through the process and answered all my questions in a very timely process. He also helped me set up the navi Bill Driscoll was wonderful in helping through the process and answered all my questions in a very timely process. He also helped me set up the navigation system and explained all the new features of my new Honda CRV, which is 20 years newer than my old Toyota Yaris. I found the CARMAX experience to be a very positive one. More

Chad was fantastic. Went above and beyond to help me find what I liked, I didn't feel rushed at all and like many others who choose Carmax, there was zero pressure on m Went above and beyond to help me find what I liked, I didn't feel rushed at all and like many others who choose Carmax, there was zero pressure on me. He stayed in prompt contact with me while the Hyundai was being shipped from Georgia and even came in on his off day which was the first day I had free, to guide me through the purchasing process. We were done in less than two hours, but I do imagine not financing it sped the procedure up a little. There's a reason I hate dealerships and have gone to Carmax twice, and I will most likely go again the next time I need a car, which I hope won't be for another 7-10 years! No offense. :) More

The experience from the time we found the car we were interested in until we drove it away was very positive! The salesman and the business office person ( I don’t remember their names) were super friend interested in until we drove it away was very positive! The salesman and the business office person ( I don’t remember their names) were super friendly and helpful! I would recommend anyone to check them out if they’re looking for a vehicle! More

It was the best, fastest, most enjoyable car buying experience of my 70 year life. I recommend to everyone it’s the way to go! experience of my 70 year life. I recommend to everyone it’s the way to go! More

Seamless process, friendly, knowledgeable sales people, reasonable pricing and liberal trade-in allowance. No pressure at all. reasonable pricing and liberal trade-in allowance. No pressure at all. More

Bill Driscoll are sales rep was good I am having issues with service dept Took the car i just bought over a few issues on Wednesday the 13th they took it over to the Mercedes Benz dealer still have heard n with service dept Took the car i just bought over a few issues on Wednesday the 13th they took it over to the Mercedes Benz dealer still have heard nothing and don't have it back yet More

We have purchased several cars from this Carmax over the years. We have always been satisfied and this time was no exception. years. We have always been satisfied and this time was no exception. More

Easy transaction. Great selection. This is the second car I have purchased at this CarMax and they don’t disappoint. Great selection. This is the second car I have purchased at this CarMax and they don’t disappoint. More

Doesn't deserve the 1 star I had a terrible experience there! Dishonest salesman, poor quality vehicles and terrible customer service! Tried to sell us a vehicle that had an eng I had a terrible experience there! Dishonest salesman, poor quality vehicles and terrible customer service! Tried to sell us a vehicle that had an engine covered with corrosion, smelled like cigarettes and was filthy!! More