CarMax

Extremely impressed with this dealership as they handled us graciously throughout the process despite being fully booked and short staffed. We ended up exchanging before the 10 day policy expired for the sa us graciously throughout the process despite being fully booked and short staffed. We ended up exchanging before the 10 day policy expired for the same car just one that better fit our budget. They handled the exchange quickly and just wanted to make sure that we found the right car for us. Really appreciate the customer centric approach. More

The place was clean and staff was very helpful time there was not long tested out the car and everything seems to be working good was not long tested out the car and everything seems to be working good More

Excellent service from all of the staff at CarMax Milwaukee. I was greeted at the door promptly after walking in and was shown the car I had reserved very quickly. The test drive and purchase process Milwaukee. I was greeted at the door promptly after walking in and was shown the car I had reserved very quickly. The test drive and purchase processes were smooth and quick. The person in charge of the sale and papers was kind, professional and made the process comfortable as a customer. More

I've had problems with my vehicle since day one. Took the vehicle back for a warning, I was given a loaner car. I just got back home and was told to bring back the loaner because I needed to take it Took the vehicle back for a warning, I was given a loaner car. I just got back home and was told to bring back the loaner because I needed to take it to a dealer. They couldn't get me in for a month which is passed the 10 day return policy. I asked for an extension in writing. No answer back. Since then the dealer repaired the warning how ever I now have 2 new warning lights and have another appointment with the dealer in another month from now. I will never purchase another vehicle from carmax again and will discourage people from purchasing a vehicle from carmax as well. More

Everyone has been polite, helpful, and friendly. The buying process has been smooth and I have been very satisfied with my purchases. Both beautiful cars! The buying process has been smooth and I have been very satisfied with my purchases. Both beautiful cars! More

Clean place, very happy with the car. Service Team throughout the store was knowledgeable and helpful Service Team throughout the store was knowledgeable and helpful More

This dealership is fantastic and customer friendly. I will definitely recommend Carmax to anyone looking for a car I will definitely recommend Carmax to anyone looking for a car More

The entire process of purchasing my vehicle was seamless. Customer service was top tier! This is my 3rd vehicle with Carmax! Customer service was top tier! This is my 3rd vehicle with Carmax! More

Car needed to go right to the shop when I got it store manager would not give me my money back and I only had it a week WOULD NOT RECOMMEND manager would not give me my money back and I only had it a week WOULD NOT RECOMMEND More

I would recommend but it was chaotic. I believe our sales rep was new. He didn't show us much about the car at all. And our experience buying was less than pleasant. We were told thin I believe our sales rep was new. He didn't show us much about the car at all. And our experience buying was less than pleasant. We were told things that we could do and then when we showed up, it was a mess. I do really appreciate CarMAx but this was not a good experience More