
CarMax
Palmdale, CA
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They said all there cars go throw 125+ points inspection clearly that was false. 1 week after purchasing a jeep I started smelling coolant checked under the hood & there it was broken coolant reservoir leak clearly that was false. 1 week after purchasing a jeep I started smelling coolant checked under the hood & there it was broken coolant reservoir leaking. Rear Differential leaking as well . More
This the third car I have purchased from Carmax. The prices are always fair, I have been able to get exactly what I want everytime, the warranty is exceptional. It is very easy to deal with the sale The prices are always fair, I have been able to get exactly what I want everytime, the warranty is exceptional. It is very easy to deal with the sales people and have been done with the entire purchase in under 2 hours including the extended test drive. More
I had a great experience all around the only thing I would say could have been better is when they tell you that you have an express checkout and you follow their instructions and set that up, you do ex would say could have been better is when they tell you that you have an express checkout and you follow their instructions and set that up, you do expect to have an actual express checkout but it was fine everyone was super nice and this is the second vehicle I have bought from this store and I’ve had no problems with my previous vehicle and do far this one is awesome so yes I will continue coming here for my cars. Thanks guys ! More
I enjoyed how organized the process is and it took the headache of car buying away. Its up to you as the buyer to see if its a good deal or not but if you determine that the item and price is right - car headache of car buying away. Its up to you as the buyer to see if its a good deal or not but if you determine that the item and price is right - car max makes the rest super easy. if you dont want to spend 5 frustrating hours in a dealership haggling then Carmax is the way to go. I was out in 1-1/2 hours. More
Being straight up about the 2009 Jeep Grandcherokee limited; the vehicle is in descent shape ; however I requested a I issue’s to be taken care of ; 1; the headlights have UV damage from the sun ; I as limited; the vehicle is in descent shape ; however I requested a I issue’s to be taken care of ; 1; the headlights have UV damage from the sun ; I asked them to buff out the lenses to make them look new again; and they said that they wouldn’t do anything their reply was “the head lights meet standard “ I thought that was xxxxy & there were 2 door dings on the rt & lft rear quarter panels ; they inspected that & found nothing wrong ; they must be blind! They said they wouldn’t have any PDR done to fix that either ; so i asked to make some allowance in the price & & I’ll fix those issues; and they dug their heals in and wouldn’t make any financial concession;@ ALL ; SO overall there kinda stubborn and cheap & not very helpful & just want the customer to pay up ! in the end there all about just PAY UP or don’t but this car we find another sucker . Would I recommend CARMAX TO A FRIEND; NAH ! More