CarMax
Palmdale, CA
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Had a great experience with this dealership. Buying my car was easy. They may be slightly over kbb on most cars but you get what you pay for. I got an awesome car and the service dept did some p Buying my car was easy. They may be slightly over kbb on most cars but you get what you pay for. I got an awesome car and the service dept did some preventive on the car that I had concerns about before I took it. They made it an easy process as well. Also gave me a loaner car while they were making my car perfect 10/10 would buy another car from them. Friendly, fast, and would check in daily while they had my car. If you are on the fence give them a shot their 10/30 warranty gave me peace of mind. More
We helped by Rachel at Palmdale CALIFORNIA dealership. We also had interactions with Helen the sales manager . My husband and I don't think you could find more friendly and helpful people at any dealer We also had interactions with Helen the sales manager . My husband and I don't think you could find more friendly and helpful people at any dealership. More
Good experience with CarMax, Rosa helped us out and informed us about the vehicle past owners and the recalls and how everything worked we were happy with the purchase we made informed us about the vehicle past owners and the recalls and how everything worked we were happy with the purchase we made More
Rosa was so helpful. She did not waste our time and made she we left with a car we loved. The financing was quick and painless despite our not so perfect credit. She did not waste our time and made she we left with a car we loved. The financing was quick and painless despite our not so perfect credit. More
I was absolutely pleased with the service and professionalism of the associates whom were very patient and knowledgeable. The salesman that represented me in my opinion went off his way to find a professionalism of the associates whom were very patient and knowledgeable. The salesman that represented me in my opinion went off his way to find a match to my liking and affordability. More
This wasn't my first used car or used dealership. It was my first time using carmax, a friend recommended them to me. The overall experience was okay. I just didn't like that I scheduled an appointme It was my first time using carmax, a friend recommended them to me. The overall experience was okay. I just didn't like that I scheduled an appointment and still was in the building for 5 hours. I did most of the paperwork online so I could just do the down payment and sign. They said it was due to my income being 400 dollars less...okay. Aside from that Issac was very helpful, the only issue I have is that he got irritated when I said I didn't want the extended warranty. I'm not sure if you guys make money off people getting it. But I felt like you guys should already include that, like other dealerships, and I never had to pay additional money for an extended warranty. And if a customer chooses not to, there shouldn't be any belittling or eye rolling. I ended up getting it, just to be safe, since it was my first car with carmax. Overall it was a good experience, wish I came sooner to get the malibu I wanted, but i'm happy with the kia. More
The Service Center are complete Rock Stars! We needed to turn our car in for a warranty repair. They took great care of my wife and I. They acted quickly, smoothly and professionally. We needed to turn our car in for a warranty repair. They took great care of my wife and I. They acted quickly, smoothly and professionally. More

