CarMax
Merriam, KS
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My experience this time around was just ok. My credit was pulled for each vehicle I inquired about, multiple times on 1, so a total of 5 inquiries hit my credit. The car had a rodent nest under My credit was pulled for each vehicle I inquired about, multiple times on 1, so a total of 5 inquiries hit my credit. The car had a rodent nest under the hood, the tires had gashes and bubbles in three of them, and there was an oil leak. These things were found when getting a diagnosis from the dealership. CarMax was able to get the car in and fixed, but I was under the impression that a thorough multipoint inspection is done on every vehicle before it’s sold. More
Car max is amazing every time I use them. My wife and I have bought 4 cars from the and we are happy every time it’s quick and easy and everyone is always friendly. My wife and I have bought 4 cars from the and we are happy every time it’s quick and easy and everyone is always friendly. More
I had a great experience purchasing a vehicle at CarMax. All personnel I dealt with were friendly and patient with me. Ellie was my salesperson; best part of the experience was her putting a large yellow All personnel I dealt with were friendly and patient with me. Ellie was my salesperson; best part of the experience was her putting a large yellow bow on the hood of the car I bought. More
Repeatedly horrific experience on multiple levels across several stores! Drove to Wichita on President’s day to buy car seen online. Website says u accept credit cards. Staff, without looking at me waves to several stores! Drove to Wichita on President’s day to buy car seen online. Website says u accept credit cards. Staff, without looking at me waves to back of lot and says “they’re open” ( it wasn’t). After several trips back to front desk to try to get help, decided to buy. Told u do NOT take credit cards, and i am unable to get money from bank as it’s holiday. Wasted trip! unfortunately found another car online. Arranged to ship-told would arrive Sun. Email tracker traced it to StLouis, then back to Indianapolis. Called to xxu, left on hold 30 minutes(!), told shipping cancelled. Reordered it. Made appt to see car at local dealer, but when I showed up, Car not here. Very angry at this point. Car finally arrived and i purchased. Would never shop at Carmax again! However, Antonio Hernandez was calm, professional, and helpful. More

