CarMax

Very helpful in the car buying process. I was able to contact the person helping me easily. I was able to contact the person helping me easily. More

Had a great experience with the CarMax team, was able to work with two agents to help find the perfectly suitable car for me. From testing driving, to inspections, and even a follow up visit to the detail work with two agents to help find the perfectly suitable car for me. From testing driving, to inspections, and even a follow up visit to the detail shop, they were kind, easy to work with and most importantly transparent. Thank you Michael and Cynthia!! More

This was my first CarMax experience, and only my second time purchasing a car — it was incredibly easy, the sales experience was not pushy at all (I came in to test drive and it was a great to not have the time purchasing a car — it was incredibly easy, the sales experience was not pushy at all (I came in to test drive and it was a great to not have the pressure of a decision before I was ready to buy!) and everything felt easy to understand and smooth. More

I have sold a few cars here and it is by far the easiest. No barganing, they make an offer and thats it. No let me check with my mgr, Very simple. Fair. No barganing, they make an offer and thats it. No let me check with my mgr, Very simple. Fair. More

Who is my first time buying from Carmax. I was pleasantly surprised! The process was smooth, our salesman Jordan was knowledgeable and and there was no high pressure to buy. I was pleasantly surprised! The process was smooth, our salesman Jordan was knowledgeable and and there was no high pressure to buy. More

Thank you for being so accommodating regarding your pomise overturn policy. We had some concerns regarding some issues that we were having with the vehicle that we had purchased. However not even havi pomise overturn policy. We had some concerns regarding some issues that we were having with the vehicle that we had purchased. However not even having the vehicle for less then 10 days we returned it. Carmax was very accommodating getting us into a vehicle that we are very happy with and a 2 year warranty as well. More

This was my first time buying a car at 43 and this was the easiest process .AL was amazing and helped a whole lot with the process you so easy to pick the car up definitely recommend them to all family an the easiest process .AL was amazing and helped a whole lot with the process you so easy to pick the car up definitely recommend them to all family and friends More

Dylan was great! ! He made the trade in and buying process so easy. I felt comfortable with the trade in value and he made certain I bought the car I really wanted. He ! He made the trade in and buying process so easy. I felt comfortable with the trade in value and he made certain I bought the car I really wanted. He helped me figure out a few quirks about the new car and talked me through the whole process. The business office was incredibly efficient and nice. Would highly recommend Carmax to a friend!! More

The business officestaff didNOT putmy apartment #. When ordering my tags. the lady yelled at me. When ordering my tags. the lady yelled at me. More

The brakes on the vehicle I purchased needed new rotors. I took the vehicle back to CarMax after driving it for a day and told the service department the brakes were making a grinding noise. The car I I took the vehicle back to CarMax after driving it for a day and told the service department the brakes were making a grinding noise. The car I purchased was inspected by the service department and they told me that brakes sometimes sound like that. Fortunately, this was not my first day as a human, so I took the vehicle to an auto shop and they identified that I needed new rotors. This is the second issues I have had with CarMax regarding a vehicle that was shipped. The first issue was on a vehicle I purchased in May. The sunroof did not work, and they have yet to contact me about fixing it. Their 125 point inspection is not happening. More