CarMax

We enjoy carmax its our 7th purchase. Matt did a a wonderful job getting us in and out! Matt did a a wonderful job getting us in and out! More

So far so good. Thanks very much for your help. goodbye again to you all Thanks very much for your help. goodbye again to you all More

My experience with purchasing a car from CarMax was excellent. This is the second purchase, and both times has been so easy and stress free! excellent. This is the second purchase, and both times has been so easy and stress free! More

Festus is my go to salesperson. Taylor processed my paperwork quickly and efficiently and was very pleasant and cordial. Taylor processed my paperwork quickly and efficiently and was very pleasant and cordial. More

Jacob was awesome. Very satisfied with my Dodge Durango. Very happy customer. Price was spot on. Very satisfied with my Dodge Durango. Very happy customer. Price was spot on. More

My experience this time around was just ok. My credit was pulled for each vehicle I inquired about, multiple times on 1, so a total of 5 inquiries hit my credit. The car had a rodent nest under My credit was pulled for each vehicle I inquired about, multiple times on 1, so a total of 5 inquiries hit my credit. The car had a rodent nest under the hood, the tires had gashes and bubbles in three of them, and there was an oil leak. These things were found when getting a diagnosis from the dealership. CarMax was able to get the car in and fixed, but I was under the impression that a thorough multipoint inspection is done on every vehicle before it’s sold. More

Car max is amazing every time I use them. My wife and I have bought 4 cars from the and we are happy every time it’s quick and easy and everyone is always friendly. My wife and I have bought 4 cars from the and we are happy every time it’s quick and easy and everyone is always friendly. More

I had a great experience purchasing a vehicle at CarMax. All personnel I dealt with were friendly and patient with me. Ellie was my salesperson; best part of the experience was her putting a large yellow All personnel I dealt with were friendly and patient with me. Ellie was my salesperson; best part of the experience was her putting a large yellow bow on the hood of the car I bought. More

Repeatedly horrific experience on multiple levels across several stores! Drove to Wichita on President’s day to buy car seen online. Website says u accept credit cards. Staff, without looking at me waves to several stores! Drove to Wichita on President’s day to buy car seen online. Website says u accept credit cards. Staff, without looking at me waves to back of lot and says “they’re open” ( it wasn’t). After several trips back to front desk to try to get help, decided to buy. Told u do NOT take credit cards, and i am unable to get money from bank as it’s holiday. Wasted trip! unfortunately found another car online. Arranged to ship-told would arrive Sun. Email tracker traced it to StLouis, then back to Indianapolis. Called to xxu, left on hold 30 minutes(!), told shipping cancelled. Reordered it. Made appt to see car at local dealer, but when I showed up, Car not here. Very angry at this point. Car finally arrived and i purchased. Would never shop at Carmax again! However, Antonio Hernandez was calm, professional, and helpful. More

sales team was ok. mixed messages frequently. communication on updates was great though. the vehicle itself was ok. started to rattle right off the lot, brakes need to mixed messages frequently. communication on updates was great though. the vehicle itself was ok. started to rattle right off the lot, brakes need to be replaced, alignment is not correct. all these should’ve been checked by the inspection this dealership loves to brag about. now i have to spend $1000 on brake work and this rattle fix because they decided to either rush the inspection, not do it at all, or tamper with the brakes to keep them from squealing for about 100 miles. absolute joke of a dealership. basically just wasted $40,000. stay away. More