CarMax
East Haven, CT
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Bobo is an excellent sales person. He treated us with dignity and respect. He took his time to help us select te right vehicle for us. Great personality! He treated us with dignity and respect. He took his time to help us select te right vehicle for us. Great personality! More
Great car buying experience. Cordell was amazing, very good communication. Buying, test drive, trade in and delivery experience all rather smooth. Would buy from again! Cordell was amazing, very good communication. Buying, test drive, trade in and delivery experience all rather smooth. Would buy from again! More
It was great! It was fast! It was different! I'm 74 years old and bought 12 cars in my lifetime. This was the best way to do it! It was fast! It was different! I'm 74 years old and bought 12 cars in my lifetime. This was the best way to do it! More
CarMax is a wonderful place, staff is very professional, my dealer Trevor was a pleasure to deal with and was very patient with me and all my questions, and if he didn't know he took the time to find out fo my dealer Trevor was a pleasure to deal with and was very patient with me and all my questions, and if he didn't know he took the time to find out for me. i highly recommend CarMax More
Bought a Honda CRV and noticed a burning smell from the back tire. Took to my mechanic within a week of purchase to inspect the car and was told the caliber was stuck and needed to be replaced immediately back tire. Took to my mechanic within a week of purchase to inspect the car and was told the caliber was stuck and needed to be replaced immediately because it was a safety issue and could cause a fire. I had my mechanic fix it. CarMax refused to reimburse me because I was supposed to bring to them to fix it. This doesn’t seem like good customer service. Given that they sold me a vehicle that was in need of an immediate safety repair I think some compensation was only fair. More
did not buy vehicle. pricing wasn’t negotiable due to market conditions. Unfortunately, the vehicles are being over priced. pricing wasn’t negotiable due to market conditions. Unfortunately, the vehicles are being over priced. More
