CarMax

They were wonderful! Very kind and patient. They helped me get a car that is perfect for me, as well as helping me through all the tough paperwork and rates. I'd 10/10 re Very kind and patient. They helped me get a car that is perfect for me, as well as helping me through all the tough paperwork and rates. I'd 10/10 recommend and come back for a future purchase More

As car purchases go this was a good experience, but the dealership was crowded, and as usual the transaction took time (almost 4 hours totsl). dealership was crowded, and as usual the transaction took time (almost 4 hours totsl). More

Service and experience was disappointing. I’ve purchased a few cars in the past from this company and my last experience fell short of what I’ve been used to in the past. Once the purchase wa I’ve purchased a few cars in the past from this company and my last experience fell short of what I’ve been used to in the past. Once the purchase was made I didn’t seem to exist as a loyal customer. More

Very large and inviting. Very friendly staff. There was no pressure in the sale at all Very friendly staff. There was no pressure in the sale at all More

Jeremiah is very helpful! Highly recommend going to him when car shopping! Super cool, funny, an amazing guy! Highly recommend going to him when car shopping! Super cool, funny, an amazing guy! More

The service was amazing and our sales advisor was extremely communicational. Thank You Carmax of Murrieta extremely communicational. Thank You Carmax of Murrieta More

The service was good. The deal moved quick and the staff was friendly and efficient. There were some issues with the car, none of the defects were noted online, there are The deal moved quick and the staff was friendly and efficient. There were some issues with the car, none of the defects were noted online, there are some small scuffs, a dent and small curb rash on the wheel that was not mentioned in the ad, however even with those minor defects the car is in near new condition. The car wash they did was subpar, interior was clean but the front windshield was super dirty inside which made the drive home less than exciting. I can get over all those issues, but what I cant get over is the tires. They are brand new but two of them are on backwards on one side, which explains the nervous feeling the car has at high speeds. Even with all of that I would still recommend this dealership. My deal was a last minute thing so the wash job is understandable, but the tire thing is something they should have caught in my opinion. More

The service was great until it was finally time for me to drive the car off the lot. It took an extremely long time for them to finally bring the car up to the front. drive the car off the lot. It took an extremely long time for them to finally bring the car up to the front. More

I knew what car I wanted, completed the credit online on the way there, drove away two hours later. This included trading in my old car, finance and all the paperwork. Seamless process. Rich was amazing! the way there, drove away two hours later. This included trading in my old car, finance and all the paperwork. Seamless process. Rich was amazing! More

This review is more for the service department I had a great car buying experience with this location but the service dept far exceeded any expectations I had. Sophie was the tech who helped me from start great car buying experience with this location but the service dept far exceeded any expectations I had. Sophie was the tech who helped me from start to finish and my goodness was she great! She was always in great spirits and determined to find a solution. No complaints, thanks Sophie! More