CarMax

First time working with Car Max and was very pleased with staff and better car shopping experience. No pressure of attempts to upsell. staff and better car shopping experience. No pressure of attempts to upsell. More

Jeremiah was a great help with the Audi, and what follows is not a reflection on his work, and the 5-star rating is for him, but I can't say the same about the truck we bought a year ago. I have not receive is not a reflection on his work, and the 5-star rating is for him, but I can't say the same about the truck we bought a year ago. I have not received any explanation regarding the poor service on my truck, which I purchased from this same dealership. I brought the truck in three separate times while it was still under warranty because the tire pressure sensor was not working. Each time, I was told the issue had been fixed and was even informed that the sensors had been replaced. Today, when I had new tires installed, I also requested new sensors. Surprisingly, I was told that the sensors on the truck were still the original ones and had never been replaced. It is extremely disappointing to learn this after being told multiple times that the problem had been addressed. Being given inaccurate information—especially after returning three times for the same issue—reflects poorly on the level of service and honesty I would expect from a dealership. I would appreciate an explanation for how this situation occurred. More

Great experience! Was fast and easy. Best car buying experience. It was like smooth oiled machine the things worked for us. Was fast and easy. Best car buying experience. It was like smooth oiled machine the things worked for us. More

Jeremiah was such a great help. The process was smooth and my new Jeep is incredible. The process was smooth and my new Jeep is incredible. More

It was a great first experience with carmax and the staff there. Great atmosphere and service there. Great atmosphere and service More

The truck I wanted you had it was a nice shape. Salesman was honest and upfront all the way through the process was positive. It didn’t take too long wasn’t too long winded. Salesman was honest and upfront all the way through the process was positive. It didn’t take too long wasn’t too long winded. More

Rosie, she was wonderful. If you need a fast and quick way to purchase a car. I recommend her. She was very helpful and very nice about everything. If you need a fast and quick way to purchase a car. I recommend her. She was very helpful and very nice about everything. More

They had lots of nice cars to choose from. Great people to work with. Found my new car in one day, no sales pressure either! Great people to work with. Found my new car in one day, no sales pressure either! More

The people at the murrieta carmax were amazing with dealing with the return of a vehicle and jeramiah selling me the new one. Going over every detail of the history report. dealing with the return of a vehicle and jeramiah selling me the new one. Going over every detail of the history report. More

My experience with my salesman (Roger Moss) was fantastic - a 5+. I was able to transfer my car from another location - again a 5+. But my car came without a front license plate holder. I was given a number - a 5+. I was able to transfer my car from another location - again a 5+. But my car came without a front license plate holder. I was given a number to call to schedule the repair. I have called the service department multiple times and not once has anyone answered the phone. I have also left multiple messages and no one has call me back. So my rating of the service department is a 1. More