CarMax
Murrieta, CA
116 Reviews of CarMax
Found the car online, came over to see and test drive it in the evening, and was done with the purchase process before they closed. This was my first CarMax buying experience and it was pretty smooth. Bes in the evening, and was done with the purchase process before they closed. This was my first CarMax buying experience and it was pretty smooth. Best part, the car is still on factory warranty. More
Jim was a tremendous help the entire process. He's so responsive even on his days off! We bought a car and it was great, but we decided we liked another one better, so Jim went above and beyond He's so responsive even on his days off! We bought a car and it was great, but we decided we liked another one better, so Jim went above and beyond to have the other one shipped down to us. We swapped out the cars seamlessly all thanks to Jim. We appreciate you, Jim and Carmax for making the car buying experience as good as possible. More
I entered the office and was met with a friendly attendant. They guided me to a friendly sales representative who was able to help with the test drive I wanted and the help me finalize the deal with attendant. They guided me to a friendly sales representative who was able to help with the test drive I wanted and the help me finalize the deal without any pressure. My experience was great and financing was easy. In the future I will be back More
Overall, this place was average. Nothing AMAZING, but it wasn't awful either. Would be a great place for a seasoned buyer or seller. First time buyers, stay away. The vehicles say th Nothing AMAZING, but it wasn't awful either. Would be a great place for a seasoned buyer or seller. First time buyers, stay away. The vehicles say that they have been through a "strict" and "critical" inspection, but when I test drove, the change oil indicator was on. Also, when I took it to my mechanic, he pointed out that the battery needed to be replaced, and the rotors were cracked. So, again, who is "inspecting" these vehicles? Look close if you buy! Look REALLY close! More
Dealing with this dealership as pretty easy. They thrive for customer satisfaction, but some things are out of their control of course. They were still proactive in giving me a solution ASAP. I They thrive for customer satisfaction, but some things are out of their control of course. They were still proactive in giving me a solution ASAP. I was a pain switching between cars until I found the right one, and they were still very helpful throughout the process More
Dealer was friendly and understanding. He explained all aspects of transaction from history of the car through the financing of my new purchase. He explained all aspects of transaction from history of the car through the financing of my new purchase. More

