CarMax

Had some issues my first time at carmax but luckily ROGER saved the day and the whole experience. He helped me come up with the best choices for cars and worked with me and what I really needed out of a car. saved the day and the whole experience. He helped me come up with the best choices for cars and worked with me and what I really needed out of a car. His customer service alone would rate Carmax 5 stars. Hes the most above and beyond type of employee who made me love the experience!!! Thanks so much again Roger :) More

We are extremely pleased with Carmax. They make it easy to buy and sell. We shopped around and the purchase price and trade in price were excellent. The people we worked with were knowedg They make it easy to buy and sell. We shopped around and the purchase price and trade in price were excellent. The people we worked with were knowedgable, professional and very pleasant. More

Process was quick and super easy. For the exact car I wanted and a great interest rate. Would recommend For the exact car I wanted and a great interest rate. Would recommend More

It was good. The lady that took care of us patiently explained what the buttons on the car panel were for which, being older, helped a lot. The lady that took care of us patiently explained what the buttons on the car panel were for which, being older, helped a lot. More

Bought a car and still don't have the car after 15 days of them trying to fix a problem that came up on an indicator light the night, we actually bought the car. It's now been 15 days and no call from a ma of them trying to fix a problem that came up on an indicator light the night, we actually bought the car. It's now been 15 days and no call from a manager or offer of compensation or incentive for allowing them this much time to get it fixed. Still waiting... More

Great customer service Roger was terrific. I would recommend him to anyone and I think her name was Candy. She was terrific too. I had questions later and they got back to me and I’m very happ I would recommend him to anyone and I think her name was Candy. She was terrific too. I had questions later and they got back to me and I’m very happy. More

would highly recommend, thank you for your great service we appreciate your help, would definitely return for future business. we appreciate your help, would definitely return for future business. More

The salesman, professionalism, and overall ease of the car buying experience was incredibly easy and stress free. Carmax will definitely be a place I buy from again. Thank you car buying experience was incredibly easy and stress free. Carmax will definitely be a place I buy from again. Thank you More

Felt like an extremely long self checkout. Salesman did zero selling and I was offered zero incentives. Salesman did zero selling and I was offered zero incentives. More

Good experience. Business office does take a while and seems like most of the time they are chatting. Business office does take a while and seems like most of the time they are chatting. More