CarSmart.net

Great experience My husband and I purchased a used Escalade from Lew at CarSmart. Great customer service! Didn't feel pressured to buy, as in most other car buying exp My husband and I purchased a used Escalade from Lew at CarSmart. Great customer service! Didn't feel pressured to buy, as in most other car buying experiences. Lew was awesome! Thank you. More

Great Experience I would most definitely recommend Carsmart to my family and friends! Lew and Steve were very helpful and both a pleasure to work with. I love my Hond I would most definitely recommend Carsmart to my family and friends! Lew and Steve were very helpful and both a pleasure to work with. I love my Honda Accord . More

Exceptional, no haggle, 100% positve Found the vehicle, 2007 Audi Q7, 4.2L Premium, online - this vehicle was even better than described. Very well prepped, engine bay, exterior, interio Found the vehicle, 2007 Audi Q7, 4.2L Premium, online - this vehicle was even better than described. Very well prepped, engine bay, exterior, interior emmaculate. The buying experience was out standing. The staff was super positive, responsive, no hassles - like working with family, truly a blessing all the way around. More

Started out good ended in safety issues I recently purchased a 2014 yukon xl from carsmart. I test drove the vehicle during rush hour traffic. The yukon had 22" rims on it and felt a little I recently purchased a 2014 yukon xl from carsmart. I test drove the vehicle during rush hour traffic. The yukon had 22" rims on it and felt a little rigid which is normal but couldnt drive the vehicle over 55mph due to rush hour traffic. We got a what we thought was,a fair deal. After taking the vehicle home on the interstate I noticed a big vibration in the front right side on the yukon. I took it the following day to discount tire where they rebalanced the tires and said there was hop in both right side tires and 6 1/2 oz of weight in the left front wheel and that they did the best they could do under the circumstances. There was plenty of tread left on the tires when I first bought the vehicle. I immediately took the truck back to carsmart where I basically was insulted by the service manager. He told me that discount tire was not the greatest place to get tires serviced. But I've been dealing with them for over 30 years. He said for $60 he would rebalanced the tires and if he couldn't do a better job then he would refund my money. If you drove the vehicle at any time above 60mph, it felt like every tooth in your head would rattle. I asked the salesman if they test drove the vehicle before they purchased it from whoever and said they did and found no problems. I also was told after I brought the vehicle back to get the plates for the yukon that the service manager is no longer with carsmart. I had to wind up paying $1220 for new tires since the others were unsafe to drive. You would think after spending $32k on a vehicle that you wouldn't have to buy anything major for the truck a week later. I feel like if they had been a lot more professional in handling this situation, I wouldn't be so upset with this. They sell unsafe vehicles and don't care who to. Signed Mike Wilyard More

True Professionalism. I originally engaged CarSmart by asking a simple question on the website. The following morning i received a call from Steve answering not only that q I originally engaged CarSmart by asking a simple question on the website. The following morning i received a call from Steve answering not only that question but several others. I didn't but a few minutes to feel like i was talking to someone that was listening to what my needs were and showing interest in a very professional manner. I could of bought a car in Atlanta where i live but i felt so comfortable with Steve my wife and I drove 5 hours to by a car and we did. I would recommend Carsmart to anyone looking for a vehicle the drive was worth it. Thank you Steve and Paul for all you did. Felix Mendez More

Excellent Experience I was recently in the market for a used vehicle. Carsmart.net had a 2005 Toyota Sequoia SR5 4x4 on their website that caught my attention. I called ab I was recently in the market for a used vehicle. Carsmart.net had a 2005 Toyota Sequoia SR5 4x4 on their website that caught my attention. I called about the vehicle and explained that I would be driving from out of town (Birmingham, Alabama area) to look at it the following day. Tyler stated that he would hold the vehicle for us so we could inspect it. The vehicle was well documented on their website (including a Carfax) and had plenty of pictures including close ups of the few blemishes. There were no surprises in person at all. The vehicle was represented really well online. I decided to pull the trigger and purchase it after the test drive. Tyler and the rest of the staff made it a pleasant experience. The deal was completed in no time. This is the way a car deal should be done. The entire staff was very friendly and professional. If I am ever in the need (or know anybody that is) for a used vehicle again I will check out their inventory online. Its well worth the two and a half hour drive from Birmingham. More

Great deal We purchased a great quality used minivan. It was clean, had great mileage, and was priced under market. Overall, it was a great purchase experience We purchased a great quality used minivan. It was clean, had great mileage, and was priced under market. Overall, it was a great purchase experience, and we got a great deal! More

Very Accomodating The staff was very friendly and made this buying experience more enjoyable than I anticipated. Special thanks to Tyler, Steve and Paul for all their The staff was very friendly and made this buying experience more enjoyable than I anticipated. Special thanks to Tyler, Steve and Paul for all their help. More

Nice People, Good Experience I found the people who worked here to be pleasant, helpful and easy to work with. I went there to look at a specific car and they immediately showed I found the people who worked here to be pleasant, helpful and easy to work with. I went there to look at a specific car and they immediately showed me the car without trying to talk me into looking at another one that was more expensive or another model. They explained the features of the car to me and told me why the vehicle would be a good choice for me after asking about my reasons for purchasing a different vehicle. I felt they were happy to work with me and felt they were sincere in their dealings with me in my purchase of the vehicle. More

EASY CAR BUYING I was satisfied with the ease of my purchase. Lew was friendly and did not make me feel like I had to buy. I found my car, was financed and completed I was satisfied with the ease of my purchase. Lew was friendly and did not make me feel like I had to buy. I found my car, was financed and completed my purchase in 2 hours. Lew was friendly, and took the time to talk with me and got to know me as a customer. This is so much better than the pressure driven car dealers. The finance process was very quick and easy and they tailored it to my specific needs. Thanks Lew and Car Smart! More