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CarSmart.net

Hendersonville, TN

4.4
935 Reviews
"Excellence is the gradual result of always striving to do better" - Guy Alfieri, President of CarSmart.net Luxury made affordable, that is CarSmart’s mission. Since 1998 CarSmart.net has been providing the market with the highest quality pre-owned luxury automobiles at a great value. Whether you decide to buy at our dealership or via the internet, we strive to give you an experience that will allow us to be your dealer of choice for many years to come. All our employees at CarSmart.net are committed to excellence, and we share the thrill that our customers get from owning a CarSmart.net vehicle. We are very proud and honored to have been voted the, “2010, 2011 & 2013 Best Car Dealership” in the Greater Nashville area from the People’s Choice Awards.
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1023 W Main St

Hendersonville, TN

37075

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Showing 935 reviews

June 23, 2021

They were really upfront and honest and helped us do everything on the phone so we wouldn’t waste time. More

by Camilletomallred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

This group truly cares about their community and customers. They are honest and focused on the customers needs. My most pleasant car buying experience ever. More

by Wmyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Alfieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hampton
May 23, 2021

Shawn Bowers is an amazing salesperson and human being. He was patient with me because I am hearing impaired and made sure I had what I needed. I asked questions and he answered them without it being diffi More

by Josh_perkins1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Alfieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRM CRM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Bowling, Bob Garcia, Terry "Pops" Kretz, Eric Hampton
April 27, 2021

Shawn has bent over backwards to accommodate me, and I am very grateful. He was also very understanding to my financial situation, which had me frantic- putting it mildly. I would absolutely recommend Shaw More

by TC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Exceptional customer service. Shawn was fabulous to work with. What really sets them apart is the fact that you can trust that they will stand behind their word. We've bought four vehicles with them and wil More

by Rfleming
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Garcia, Terry "Pops" Kretz
April 08, 2021

I recently purchased a vehicle with CarSmart and couldn't have had a better experience. I found the vehicle online but live 4 hours away so had to coordinate with them over phone and email ahead of visiting More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2021

This is the 2nd car I have purchased from Guy at CarSmart. He is honest and fair and stands by what he says. The 2020 Rogue is wonderful and I will easily purchase another car from CarSmart. Very hi More

by candyfeathers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Alfieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

CarSmart.net responded

Candy, it has been a pleasure doing business with you as well! -The team at CarSmart.net

April 02, 2021

I drove almost 3 hours one way to get my car. I spoke with the salesman that my expectations were - no scratches or dents, clean interior. Arrived at sundown on a rainy day, couldn't see the black exteri More

by Chris Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Bowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Garcia, Eric Hampton
Apr 04, 2021 -

CarSmart.net responded

Chris, this review is disappointing for me to read. I would like to speak with you this coming week to discuss your experience. I just read this review and I am truly sorry you did not have a great experience when purchasing your truck, as an owner of CarSmart.net you can imagine this is not the way we do business. Best and Happy Easter to you and your family, Guy Alfieri President/CEO

Apr 08, 2021 -

Chris Collins responded

Guy, thank you for responding. I would be happy to discuss this further. You can email me or call at your convenience. caddie1978@yahoo.com 812-664-0390 Thank you

March 28, 2021

I have to say I was hesitant to deal with a dealership but as soon as I met Shawn it was like talking to an old friend. The buying process couldn’t have been easier and working with CarSmart for my warran More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry "Pops" Kretz, Eric Hampton
March 27, 2021

Shawn is so easy to work with! Made vehicle buying a breeze!! Took care of everything! Highly reccomend him & Carsmart for your used car purchases! More

by The Sadlers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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