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Carbone Nissan

1.0

3 Lifetime Reviews

4967 Commercial Dr, Yorkville , New York 13495 Directions
Call (315) 864-7500

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3 Reviews of Carbone Nissan

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December 23, 2019

"A Bunch of Low Ballers!"

- Edward

Was going to trade my truck for down payment on a Frontier. Just talking on the phone, they were trying to lowball me on KBB amount my truck was worth.

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Recommend Dealer
No
Employees Worked With
Jay Rowe
1.0
July 19, 2018

"Held hostage by group of people that lied to my face"

- Sanman4

Brought my car in for a recall problem . Called them at the end of the day and was told my car was ready. When I got there a young woman approached me and asked me if my steering wheel was giving me a problem. I responded it was not. I then said let me see my car so I know what your talking about. I went to the car and saw that the steering wheel was dropped down ,I could barely get in it. I went back in and said what the xxxx is this,I didn’t bring my car in this way. She said well we didn’t do it. At this point I’m enraged the manager comes in and tells me unless I pay to have it fixed, I should get my f in car off his lot. I said I wanted a police report filled out and he told me that wasn’t gonna happen. Now here I am a hostage at this dealership, I remembered I had a warranty so I suggested they call my wanntery company. My warranty covered the fix except for $108 however the dealership should have fixed this at there expense. Just a horrible experience,I even had a witness that I had with me.to prove I did not bring the car in that way.someone at the dealership played with it and the motor in the steering wheel failed. If they would have admitted to this I wouldn’t be writing this review,however they outright lied. Beware if you go to this dealership they have no integrity

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Recommend Dealer
No
Employees Worked With
Howard Edel
April 12, 2017

"44k check-up"

- Rogue2014

The one item I wanted on the service write-up sheet never made it, even though, I was not looking to correct a paint problem. I was washing my vehicle last week and two sections of the roof rack peeled off. Our lease is up in September 2017 and I'm sure when the vehicle is inspected, it will be noted and a charge applied! Why was I charged $16.50 for a tire rotation (winter to summer tires, both mounted on their separate rims)? In the past 2 1/2 years, I was never charged for tire rotation, why now?

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Recommend Dealer
Yes
Employees Worked With
Howard & Marcann
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