CardinaleWay Mazda Mesa

Most people hate the thought of going to a dealership and having to wait on a their car. Well not me. I am treated so well everytime I come here, so I don't mind the wait. Nick keeps me informed on the prog having to wait on a their car. Well not me. I am treated so well everytime I come here, so I don't mind the wait. Nick keeps me informed on the progress of my car and he makes sure I am comfortable. The receptionist even brought me a book to read after her hearing me tell Nick that I couldn't find mine at home. Now , how nice was that? Thank you Nick, and the young lady Scherie Lewis More

James Bunting and Wayne De Leo were great. I wasn't sure which Mazda I wanted and they were quite happy to show me all of the possibilities. They never hurried me to make a decision. They were very sure which Mazda I wanted and they were quite happy to show me all of the possibilities. They never hurried me to make a decision. They were very low key and not pressuring me. For a car buying experience it could not have been better. More

Tyrone treated my wife and I from the time we first visited. Then Brian took over, was gracious with me, up front, honest and told me the truth as to what his dealership had to offer. He helped in gett visited. Then Brian took over, was gracious with me, up front, honest and told me the truth as to what his dealership had to offer. He helped in getting me to close on the 07 Hyundai Sonata I ended up purchasing. No hassle, just friendly, courteous, up front salesman who took care of my needs. I would recommend this dealership to anyone looking for a no hassle relaxing interaction with those who want to help people get into the vehicle of their dreams. More

Chris sold us the car and "Mamma" did our financing. Both were friendly and helpful. The business has a very cool atmosphere and we got to experience employee/customer appreciation day, which financing. Both were friendly and helpful. The business has a very cool atmosphere and we got to experience employee/customer appreciation day, which was awesome. Why the bad review then? Well, buying a new car from them is probably a safe bet, but we bought used. We bought a 2008 Ford Escape w/ 75k miles. Car drove great and Chris assured us it had a "120 point inspection, was in tip top shape, and had service records to prove it". I should've asked for the records. Upon further inspection a few days later though, i discovered the vehicle still had the original plugs and the gap was twice what it should've been. No biggie, $30 and it's done. Then while pulling the plugs I discovered the last spark plug well was filled, 1-2", with oil! So the valve cover gasket was obviously shot as well. And the shocks/struts were also original, and should've been replaced at about 50k. I really didn't think I'd have to bring a tool set just to get a decent used vehicle from a respected dealership, guess I was wrong. So I attempted to contact the sales manager as well as the general manager via email...no response. All I was hoping for was for them to make things right and fix the gasket so I didn't have to. I would eat the cost of everything else. Apparently once you have bought one of their vehicles with a sham inspection though, they have no need to help you out any longer. So I thought, maybe their emails aren't working? So to test this, I emailed the same addresses but from my other email, inquiring about a vehicle... Got a response within a single day! How sad a Christian dealership deals with customers this way. So I spent about $300 and a few hours and replaced the stuff and all is well, vehicles is in tip top shape. Problem is I paid excellent KBB price from a dealership, plus all the other taxes and fees, when I could've just bought from craigslist if I wanted a vehicle that needed work, and I would've saved tons of $$. The vehicle was supposed to be in tip top shape when I bought it. Long story short...don't buy, especially used, from Cardinale Way Mazda Mesa. Nice enough people but they're basically buying vehicles from auction, giving them an oil change and a wash and calling it a "120 point inspection". Just another car dealer looking to make a quick $, and even worse, using a Christian label to do it...but without the Christian values. More

Chris Johnson responded to my email inquiry within 10 minutes of submission. He was cordial and attentive. Austin (whose names is not posted for selection) was outstanding he sold the car!!!! Joean MaMa minutes of submission. He was cordial and attentive. Austin (whose names is not posted for selection) was outstanding he sold the car!!!! Joean MaMa Sentore was personable, kind and accommodating. The entire team was top notch! It was the best car purchase experience that I have ever encountered!!! I would recommend in a heartbeat. More

Nick greeted me at the door with a handshake and a smile, got my car in for an oil change without an appointment and was on my way in about 45 minutes great experience! got my car in for an oil change without an appointment and was on my way in about 45 minutes great experience! More

This is the first dealer we've encountered that made purchasing a car a pleasant experience. There was no high sales pressure by Matt or Donny. When we asked a question they couldn't answer immediatel purchasing a car a pleasant experience. There was no high sales pressure by Matt or Donny. When we asked a question they couldn't answer immediately they researched the subject. All of the features of the vehicle were explained and they were very patient with our questions. There was no body language to the contrary. We appreciate Matt's personal "snail mail" note after our first visit. More

This is the way ALL dealerships should do business!!! I have been there twice now for service and see no need to go anywhere else. Nick was awesome. He addressed all my concerns immediately. have been there twice now for service and see no need to go anywhere else. Nick was awesome. He addressed all my concerns immediately. More

The great rating is being given because my buying experience for the second time has been rewarding. Matt Shelton is courteous and respectful to his clients. He goes above and beyond to please and sa experience for the second time has been rewarding. Matt Shelton is courteous and respectful to his clients. He goes above and beyond to please and satisfy. The service department is friendly and prompt. Steve Ross as my adviser has provided service to me even when I was out of town. I will purchase a third Mazda in the next two years. Thanks! More