CardinaleWay Mazda Mesa

Phone answered by a human, not automated system, within seconds. Appointment scheduled exactly as desired. Greeted warmly upon arrival. Service completed in less than an hour. Informed of issues to be addr seconds. Appointment scheduled exactly as desired. Greeted warmly upon arrival. Service completed in less than an hour. Informed of issues to be addressed at next service. Overall, a very good experience from start to finish. Mark Nahmias San Tan Valley, AZ More

My wife took my Mazda 6 in for an oil change and tire rotation.Car is a 2012 and this was the first oil change.Part of the purchase agreement was 4 FREE oil changes. Why was my wife charged "for the oil" rotation.Car is a 2012 and this was the first oil change.Part of the purchase agreement was 4 FREE oil changes. Why was my wife charged "for the oil"?I was having surgery at the time so could not be there. It was noted in the computer"4 FREE oil changes". I would like a refund! More

Our experience with Nick Santarsiero at Cardinale Way was very pleasant. We live in Sedona, Arizona and we were in the Phoenix area and we had not set up an appointment to have our 5,000 mile check-up but w very pleasant. We live in Sedona, Arizona and we were in the Phoenix area and we had not set up an appointment to have our 5,000 mile check-up but we decided to call Cardinale Way and see if they could squeeze us in and Nick did. They serviced our car very quickly including a car wash in an hour. They have a great waiting area, it is very clean and comfortable with a large screen TV and lots of vending machines, so our waiting was not tedious. The staff is very friendly, courteous, and accommodating. Oh, and the price for servicing our car was so reasonable that we know we will continue to drive to Phoenix to get it serviced with them. More

Nick is always friendly and willing to help in anyway he can. It is nice to take your car in for service and always feel like you are really appreciated. can. It is nice to take your car in for service and always feel like you are really appreciated. More

I had a great experience on a conversation over the phone with Jason the Internet manager regarding a vehicle posted on auto trader. Jason was friendly, helpful, and very professional in handling all my inqu with Jason the Internet manager regarding a vehicle posted on auto trader. Jason was friendly, helpful, and very professional in handling all my inquiries about the vehicle. I went to the dealership and worked with a sales rep named kim. Kim was a pleasure to work with. He was honest and professional in handling my purchase of my vehicle. This dealership has a great management team that made it an enjoyable experience that I would be glad to recommend anyone to! Thanks for all the help! I love my Lexus is350! More

I am very pleased with the overall service at Cardinale Way - but more than anything, Nick Santarsiero is the reason I keep going back. No matter where I go in my car, I always know that Nick is a phone c Way - but more than anything, Nick Santarsiero is the reason I keep going back. No matter where I go in my car, I always know that Nick is a phone call away to answer my questions and help me through the situation. I have worked with him now for 6 or 8 years and they guy is always there - and always willing to help. The fact that he is totally knowledgeable about cars and their glitches also helps. Rick: You are the best! More

This is the place where I received my oil changes. I've been going there for over 2 years and I'm am very pleased every time. I like that they have a childens area to keep my toodler intertained. The ser been going there for over 2 years and I'm am very pleased every time. I like that they have a childens area to keep my toodler intertained. The service team is very helpful and makes me feel comfortable. More

Outstanding! Nick is a First Class Service Advisor. He is friendly, courteous, knowledgable. I drive 45 minutes from North Scottsdale for this guy to take care of my Yukon XL. He is uniformly outstandin is friendly, courteous, knowledgable. I drive 45 minutes from North Scottsdale for this guy to take care of my Yukon XL. He is uniformly outstanding. The service on the vehicle is outstanding. It is a 2001 with 155,000 miles and, thanks to Nick, like a new Yukon. The personal experience is outstanding. I highly recommend Nick as your service advisor. More

Nick was great! He was very friendly and courteous and actually listened when I talked! He took the time to explain exactly what was going on with my car and even told me that although some things needed actually listened when I talked! He took the time to explain exactly what was going on with my car and even told me that although some things needed repairing, my engine wasn't going to fall out and that I could hold out if I really needed to. It's great to have a dealership you can trust! More

I went to Mazda back in April and purchased a 2006 Volkswagen Passat, I purchased the vehicle because I was in need of a vehicle. After I left the dealership the check engine light came on and my ligh Volkswagen Passat, I purchased the vehicle because I was in need of a vehicle. After I left the dealership the check engine light came on and my lights inside the vehicle stopped working. The a/c was not blowing cold air and my windows were not rolling up & down properly. I was not satisfied with the purchase, especially after I found the vehicle I purchased was only worth $8200, I was really disappointed. On July 12, I received a call from a Mazda sales associate who wanted to follow up on my purchased & I explained to him the issues I had with the vehicle & how upset I was at the entire situation. JC asked if I wanted to come in & look at other vehicles in possibly another vehicle. I went in on July 14, to look at other vehicles. After tons of negotiation I finally was able to get the car of my dreams, I purchased a 2012 Mazda 6 that I am in love with. Not only am I satisfied with the great customer service service (& friendly service), but with my brand new car & not to mention my APR dropped tremendously. Thank you Mazda!!!! I also want to thank Dominic Espinoza & JC Flores for making this happen, you made me a happy customer. More