CardinaleWay Mazda Mesa

My experience with Cardinale Way Mazda began as many do with the need to purchase a new car. I am a previous Mazda owner having owned an RX8 since 2005 and decided to purchase a new Mazda2 for a daily dri with the need to purchase a new car. I am a previous Mazda owner having owned an RX8 since 2005 and decided to purchase a new Mazda2 for a daily driven vehicle. Cardinale Way provided above and beyond service in the effort to find the exact car I was looking for. Matt Shelton met with me on only a couple hours worth of notice because the specific Mazda2 I was looking for was nearly unavailable. I was shopping for a Touring Manual 5speed. Matt was able to locate a single car in Phoenix that fit my description. To begin, Matt was a great person to deal with. He was very friendly and answered all the questions I had regarding the car and the purchase as well as handling my trade. Above all Matt showed me great respect as a buyer. Having previously sold cars for a living I was of course waiting for various gimmicks and tricks that I've experienced with buying cars in the past. Absolutely nothing of the sort happened at Cardinale Way. Matt took my information and provided me with very simple financing options for the vehicle. There was no hidden information, no confusing deals and no pressure. I even left for a bit to talk the deal over with a friend that owned the same car without anyone hassling me or trying to keep me from leaving. The deal was very straight forward. I was presented with options for down payment, financing terms and I was able to make a sound decision having all the facts. Matt also gave me a fantastic price on the car since I had been referred by a friend so it pays to know people who have purchased vehicles at this dealer! Since the car was at another dealership, additional work was necessary before I could take delivery. As it turns out, that dealership sold the car after having been told I was interested in it. No worries. Cardinale Way managers called me and assured me that they had located a vehicle in California (and it was even in the color I originally wanted) and they would take care of having it transported to Phoenix at no cost to me. The financing portion of the deal was also fantastic. I dealt with Todd who is one of their financing people and that experience was great. To begin, my previous experience with financing was it taking hours to get through. I was literally in and out of Todd's office in 30 minutes. He went over each document thoroughly and made sure my questions were answered. At no time did he pressure me into purchasing additional items after explaining the benefits to me and in cases where I already had such items (such as gap insurance) he moved on. He simply wanted me to have all the facts and let me make up my own mind! The car was delivered a few days later and was exactly how I expected it. Matt provided small details such as making sure I had the necessary registration paperwork and that I understood the car's features. This was the single most pressure free purchasing experience I have had with new cars. Matt was a huge help and everyone made sure I got the exact car I was looking for at a very competitive price. You would be doing yourself a disservice by not giving this dealership a chance to earn your business! Cardinale Way is also a big supporter of local Mazda clubs and as such they ensure their service goes beyond the initial purchase but making sure owning your Mazda is an experience and not a one time deal. More

The customer service upon arriving to the Cardinale Way Mazda dealership was great right from the start. John approached me in very personable way and made me feel comfortable instantly. He was friendly an Mazda dealership was great right from the start. John approached me in very personable way and made me feel comfortable instantly. He was friendly and very easy to relate to. I felt like he really knew what he was talking about and he was a great help to me in purchasing my first car. Everyone else at Cardinale Way, including all of the other sales guys to everyone in finance, were very friendly and helpful. More

Very pleased with the overall experience. Brian was a pleasure to deal with. He didn't try to pressure us into a deal, which tends to make the auto buying experience a hassle. pleasure to deal with. He didn't try to pressure us into a deal, which tends to make the auto buying experience a hassle. More

Great service and great attitude. The best service department I have used. They were straight forward and did not give me any BS. I will use their service department again. department I have used. They were straight forward and did not give me any BS. I will use their service department again. More

Steve was very friendly and helpful. Got me in and out of the dealership very fast. I had to bring my car in this morning because of a recall on my Mazada 3. Thank you Steve of the dealership very fast. I had to bring my car in this morning because of a recall on my Mazada 3. Thank you Steve More

Chris was very friendly and helpful, making sure we were completely comfortable and all of our questions were answered. He was able to find me the exact car I wanted, color and all. He immediately got us th completely comfortable and all of our questions were answered. He was able to find me the exact car I wanted, color and all. He immediately got us the deal we were looking for, no nonsense or bargaining back and forth. Everyone was friendly and no one was pushy about selling us anything. After having a ridiculous time with a different dealer the day before, this was a very refreshing experience. I drove away in my perfect car with a full tank of gas. Thank you Chris and everyone else at Cardinale Way for giving us an awesome no bull experience! I would definitely recommend you guys to a friend! More

I took my son to get a car but he wasn't able to get one at the time. My husband had always wanted a truck so the opportunity presented itself for me to buy him a truck. I worked with Matt and Brian and the at the time. My husband had always wanted a truck so the opportunity presented itself for me to buy him a truck. I worked with Matt and Brian and they were able to get me a very good deal on the truck I wanted for my husband. They were knowledgeable about the truck, very understanding with the million questions I had and expalined everything in great detail to me. I took the truck for a test drive, came back and went into fiance met Todd who explained everything to me in detail, signed the necessary papers and was done in no time at all. I came out, Matt and Brian had the truck washed gased up and I was off. I have had the pleasure of meeting alot of people at the dealership and they are the most professional, knowledgeable and friendliest people I have every met. I would like to thank everyone for such great service with my car buying experience, twice in one week. Danita Branson More

My AC on my 2008 Mazda3 had gone out. I went to the dealer and had the pleasure of working with Nick, who took the car straight in to get the AC fixed. While my husband and I was waiting Gabe came down dealer and had the pleasure of working with Nick, who took the car straight in to get the AC fixed. While my husband and I was waiting Gabe came down and talked to my husband and I and asked if we would like to see if we could get into a new Mazda with lower payments. He then introduced us to Matt. Matt explained the whole process to us step by step, we picked a color that we liked we test drove it and by time we got back from our test drive we were approved for our new car. We were taken to Tom, who is very knowledgeable about the financing process. He explained every piece of paper we had to sign in detail. The whole process took no time at all to finish our paperwork. When we finished with Tom, Matt was waiting for us with keys in hand, a full tank of gas and a washed car. I had the best car buying experience with Matt, Gabe, Nick and Tom and I would and have recommended this dealership to friends and family. Oh and Nick fixed the AC on my old car so whoever buy the car will have a new AC unit. Thank you for the best service from a car dealer I have every had!!!!!! Danita Branson More

Cardinale Way Mazda is by far the best dealership I've dealt with. Great service, extremely friendly, and very helpful. I recommend all my friends to buy their cars from Chris at Cardinale Way Mazda! dealt with. Great service, extremely friendly, and very helpful. I recommend all my friends to buy their cars from Chris at Cardinale Way Mazda! More

Dizzy and his boss went beyond the call of duty to make sure we got the right car for our needs. They did the deal on a handshake and took great care of us after the sale. This dealership is one in a milli sure we got the right car for our needs. They did the deal on a handshake and took great care of us after the sale. This dealership is one in a million! More