696 Reviews of CardinaleWay Mazda Mesa - Service Center
Had a mirror issue on my new Mazdaspeed3. Nick and the entire crew went above and beyond to help me with the issue at hand. Thanks for all the help!! entire crew went above and beyond to help me with the issue at hand. Thanks for all the help!! More
Excellent service from Nick Santarsiero - best ever in any dealership or service facility. Very friendly and attentive to customer needs. very knowledgeable about my vehicle and its service needs. any dealership or service facility. Very friendly and attentive to customer needs. very knowledgeable about my vehicle and its service needs. More
Steve Ross and Clint Paterson, best Mazda service team I have experienced to date. I would reccomend this dealership to anyone needing Mazda service for their helpfulness and genuine concern for repairing have experienced to date. I would reccomend this dealership to anyone needing Mazda service for their helpfulness and genuine concern for repairing your distressed Mazda. That being said, i would refer them directly to Steve and Clint with confidence in knowing they will receive the best customer service around. I had my 05' RX8 in for a few drivability concerns and they were quick to determine the issue and to expedite parts for a prompt repair. I was picked from the dealer within 10 minutes after concluding the service consult with a rental for the night. The next day, even when I was 2 hours late for the rentals return Steve placed a call to the rental facility and turned some screws to grant me a 2 hour grace period. Talk about customer service!! If i could give a 110% approval rating for this Cardinale Way Mazda service I would. Thank you! More
I have been extremely impressed with the friendly atmosphere shown by everyone, whenever I have visited this dealership. Their pricing seems very reasonable for what I have had done thus far. I wil atmosphere shown by everyone, whenever I have visited this dealership. Their pricing seems very reasonable for what I have had done thus far. I will continue with this dealership. More
I came with my wife's Mazda CX-7 for a routine oil change. They approached me with a list of problems with the vehicle, potentially serious problems. Steve was great at explaining the problems. For change. They approached me with a list of problems with the vehicle, potentially serious problems. Steve was great at explaining the problems. Fortunately, my car was covered with an extended warranty, and Steve worked hard to find out how much out-of-pocket I would be responsible for. He also set me up with a rental car, and gave me updates by phone. I was extremely pleased with his customer service, and genuine desire to serve me and make my experience best as possible. More
I went to three Mazda dealerships before buying from Cardinale Way Mazda. I loved the attention Chris gave me and his price was excellent. My first service went really well and Nick picked up the cost Cardinale Way Mazda. I loved the attention Chris gave me and his price was excellent. My first service went really well and Nick picked up the cost for my first one. Thanks guys. More
I had an unusual problem that did not fall under the Warranty guide lines. Jerry & Steve and the Tech whose name I did not get, could not have been more accommodating & friendly. One of the Best Custom Warranty guide lines. Jerry & Steve and the Tech whose name I did not get, could not have been more accommodating & friendly. One of the Best Customer Service experiences I have ever had!!! More
Nick Santarsiero handles all my service needs, a true professional, paperwork always prepared before my arrival, service completed on time, as requested, treats you like you like to be treated. professional, paperwork always prepared before my arrival, service completed on time, as requested, treats you like you like to be treated. More
I purchased my Mazda 3 from Cardinale Way and have continued to go there for service ever since. Be it for general maintenance or car trouble, I wouldn't go anywhere else. The staff is kind and works continued to go there for service ever since. Be it for general maintenance or car trouble, I wouldn't go anywhere else. The staff is kind and works efficiently to get your car taken care of. I always deal with Steve Ross when I take my car in. He is friendly and more importantly, he cares about the customer. When I had an issue that took longer than a few hours, he made sure I was always kept in the loop about the repairs and made sure I got the best price I could. If you need to take your Mazda to get serviced anywhere, I can't recommend Cardinale Way enough. More