698 Reviews of CardinaleWay Mazda Mesa - Service Center
We recently experienced an issue with our CX-7 that required somewhat extensive work to repair the vehicle. The timing of the needed repairs in relation to events taking place in our personal lives was required somewhat extensive work to repair the vehicle. The timing of the needed repairs in relation to events taking place in our personal lives was extremely poor and caused a great deal of personal consternation. Nick was able to clearly explain what had happened with our vehicle and help me to gain the level of understanding that I needed to rationalize the repair process. I've worked with Nick on numerous occasions over the last several years and his professionalism is the key to my continued positive experience with the dealership. More
Nick does an outstanding job at working with the customer and trying to accommodate all of his or her needs. I agree with other reviews that the pricing is not the best, but that is in no way a reflection on and trying to accommodate all of his or her needs. I agree with other reviews that the pricing is not the best, but that is in no way a reflection on Nick. I've worked with him a couple times when bringing my car in for service and look forward to working with him in the future. More
I have had my wife's car serviced several times at this dealership and Steve Ross always goes above and beyond in striving for customer satisfaction. It is a pleasure working with him. Patrick Tebo dealership and Steve Ross always goes above and beyond in striving for customer satisfaction. It is a pleasure working with him. Patrick Tebo More
Nick always has a smile and is very knowledgeable about our vehicle and service it requires. Always answers our questions and or concerns has our vehicle serviced on time and returned to us cleaner than our vehicle and service it requires. Always answers our questions and or concerns has our vehicle serviced on time and returned to us cleaner than we brought it in. We also appreciate the fact tha Nick greets us by name and not as a number or vehicle type as most places do. More
Hi, just want to say Thanks Steve Ross for being the best!!! Our mission was accomplished in getting our car serviced immediately. I was hesitant to send hubby...lol Since I always like to be the one in best!!! Our mission was accomplished in getting our car serviced immediately. I was hesitant to send hubby...lol Since I always like to be the one in charge of important car details... Thanks again for being so nice & helpful! Can't wait to have th car serviced soon again :) More
Nick goes the extra mile to make sure our vehicle is well taken care of. He is friendly, prompt, and a pleasure to work with. It is not where we bought our Mazda, but we have been very pleased and will con taken care of. He is friendly, prompt, and a pleasure to work with. It is not where we bought our Mazda, but we have been very pleased and will continue to get our vehicle serviced there. We will also look there first when it comes time for a new car. More
Excellent job! Thank you Nick for explaining how to reset the initialization process with the tire pressure monitor. It worked like a charm! Always a great experience with this dealership - I rea reset the initialization process with the tire pressure monitor. It worked like a charm! Always a great experience with this dealership - I really appreciate the quickness and thoroughness of the service department - thank you! More
This dealership continues to surpass expectations. in this day and age customer service has been replaced with profit. Nick and the rest of the sales staff are always available to discuss maintenance opt this day and age customer service has been replaced with profit. Nick and the rest of the sales staff are always available to discuss maintenance options and/or explain what the service or maintenance process entails. I have and will continue to recommend friends, family and even complete strangers looking for a great dealership to look no further than cardinality Mazda. More
I have always been happy with the service department at this dealer. Nick always does everything possible to make my visit as pleasant as possible. this dealer. Nick always does everything possible to make my visit as pleasant as possible. More
Gary quickly answered all my questions, had my car washed, and went above average service to help me aquire a electronic key for the absolute minimum he had to charge me ...and at 4:30 on a Saturday, washed, and went above average service to help me aquire a electronic key for the absolute minimum he had to charge me ...and at 4:30 on a Saturday, 30 minute before his shift was finished! Thanks again, Gary. More