CardinaleWay Mazda Mesa - Service Center

Brought my CX-7 in for 15k maintenance and was blown away by the service team's customer service. The car is driving like brand new, and even though I came in thinking the brakes might need extra work, they by the service team's customer service. The car is driving like brand new, and even though I came in thinking the brakes might need extra work, they didn't, and that unnecessary service was never pushed on me. I will return to Cardinale Way Mazda for my service needs. More

Great cutomer service. Nick is outstanding.Should have more personel like him. Waiting room was clean. Surprise wash at end, nice touch. You have earned a new customer. more personel like him. Waiting room was clean. Surprise wash at end, nice touch. You have earned a new customer. More

Steve provided me excellent service and was sure to give me a play-by-play of my repairs. I greatly appreciated his ability to explain everything to me in an understandable way. He was extremely honest abou me a play-by-play of my repairs. I greatly appreciated his ability to explain everything to me in an understandable way. He was extremely honest about all necessary repairs and never pushed anything on me that wasn't necessary. I HIGHLY RECOMMEND this dealership and their quality crew. I've tried a variety of other shops around town, and none come close to the service you'll get with Steve at Cardinal Way. More

Nick Santarsiero is THE BEST. I am so glad to have him on "my team" when it comes to the operation of my car. He is totally knowledgeable, always there, and a pleasure to work with. He keeps my car in g on "my team" when it comes to the operation of my car. He is totally knowledgeable, always there, and a pleasure to work with. He keeps my car in great shape! More

Nick always remembers me & my family and asks about us. We feel treated like family, which is a good feeling for us. We enjoy his sense of humor too. He takes great care to get us in right away. Sinc us. We feel treated like family, which is a good feeling for us. We enjoy his sense of humor too. He takes great care to get us in right away. Since I usually wait for the service to be completed, he looks in on me if I need anything, keeps me up-to-date on progress or explains patiently any service that needs to be done. Anything that has been worked on has been done correctly and we have had no subsequent problems with the work. He always makes good suggestions. If,say, tires are worn, he presents options for us to consider--never pushy. More

Nick did a good job explaining what was wrong with my vehicle and why. He informed me of recommended services now and later. Provided a coupon for next services which will be more expensive. vehicle and why. He informed me of recommended services now and later. Provided a coupon for next services which will be more expensive. More

Very happy with the service department ie advisors and techs all very interested in solving the problem.I was only unhappy felt the dealership should have stepped up and repaired this, was a problem from techs all very interested in solving the problem.I was only unhappy felt the dealership should have stepped up and repaired this, was a problem from day one after purchasing the car.But Karen and I love the car and I guess it is what it is! More

Since the day we purchased our vehicle in 2007 we have always been impressed with the customer service at Cardilnale Way Mazda. Our friends always tell us "Why do you take your car to the dealership...... always been impressed with the customer service at Cardilnale Way Mazda. Our friends always tell us "Why do you take your car to the dealership......they always rip you off!" Let me tell you that this is not the case at Cardinale Way Mazda. They are fair and honest with us and always keep our best interest(our pocket book!!) in mind. We are especially fond of Nick Santarsiero in the service department. He is always so friendly and willing to go above and beyond to make sure we are satisfied. We take our vehicle to the dealership because we know we can trust the quality of work that is being done. It may cost a little more up front but the peace of mind that everything was done to the highest standard makes it worth it to keep our family safe. When it is time for a new car you can be assured we will be purchasing another CX-9 from Cardinale Way Mazda and will continue to use Nick as our Service Advisor! More

Great experience. I felt that our service rep. was taking care of us and cared about our customer experience. We will be back for service. care of us and cared about our customer experience. We will be back for service. More

Bought a Mazda CX7 a couple of months ago and took it in today for service. Steve Ross assisted me and was very courteous and professional. As always, Cardinale Way is the best. today for service. Steve Ross assisted me and was very courteous and professional. As always, Cardinale Way is the best. More