CardinaleWay Mazda Mesa - Service Center

I have a 2004 RX8 that the engine died out a stoplight. I chose to bring the car to Cardinale Way due to a very bad experience at Berge Mazda. I explained to Steve Ross how Berge had tried fleecing me at e chose to bring the car to Cardinale Way due to a very bad experience at Berge Mazda. I explained to Steve Ross how Berge had tried fleecing me at every breath that came out of their mouth. My experience with Mazda and Mazda dealerships had up to this point been less pleasent than a root canal. But Steve Ross was a huge help, he didn't try to charge me with a diagnostic or some other fee's. He called a mechanic over and the both looked my car over(for free). The engine was bad and it was replaced by Mazda, the engine mounts were also bad but my extended warranty covered most of that. Sadly I will have to get rid of the RX8, I love the car. But the engine I was given only has a 12,000 mile warranty on it. I will put 12,000 miles on this car in seven months. I can't afford to buy a engine on this car. I don't think I will buy another Mazda vehicle after this. I cannot afford a car that costs me $1000 in maintenance in a one week span. And Berge Mazda trying to stick me for excessive labor costs. I do appreciate the friendly and helpful atmosphere from Cardinale Way, they were a great bunch of people that I wouldn't be worried about doing business with. More

I have been going to this dealership ever since we moved to Mesa. Although I did not buy my car here, I have been totally satisfied with the work performed and have always dealt with Nick in service. Nick i to Mesa. Although I did not buy my car here, I have been totally satisfied with the work performed and have always dealt with Nick in service. Nick is always friendly and has given me good advice. Today I took my car in for a repair and was talking to Phil in sales while my car was being repaired. Although I was only in the dealership for a repair I took the opportunity to see what Phil had to offer. Before the day was over I traded my 2008 in for a 2011. Phil listened to what I wanted and came back the first time with the car that had all the features I wanted including the correct color inside and outside. Also dealing with Tom was a good experience as he was very efficient including a phone call to where I previously purchased the 2008. My overall experience was very good and I will continue to do business with Cardinaleway. More

This was the best experience I have ever had with an auto dealership. Mazda is on to something and I noticed. They were on top of everything from start to finish. The service writer was totally on top o dealership. Mazda is on to something and I noticed. They were on top of everything from start to finish. The service writer was totally on top of things when I called to inquire about using their sevices. This is what lead me to drive 35 miles one way. It was worth it! More

Always had a great experience here, they make you feel at home. The salesmen could back off a little though, they cruise the service center trying to get you to trade up. Although I know that their job and home. The salesmen could back off a little though, they cruise the service center trying to get you to trade up. Although I know that their job and livelyhood is selling cars, I feel it is unwarranted. More

Great service with a smile, as usual. Nick goes a step beyond to provide a great experience, not just a good job but also a warn welcome and a pleasant erperience. I have been a satisfied customer for ye beyond to provide a great experience, not just a good job but also a warn welcome and a pleasant erperience. I have been a satisfied customer for years. I plan to continue to use Nick and this dealership for all my service needs. More

I give this dealership all 5's because everyone is super friendly and take care of you and your car! Nick is the best person at a dealership that i have ever met, he is very caring about you and your vehic friendly and take care of you and your car! Nick is the best person at a dealership that i have ever met, he is very caring about you and your vehicle. The dealership is very clean and nice on the inside. More

My wife and I were driving over 2100 miles to Phoenix from Ontario, Canada. Prior to leaving, I phoned CardinaleWay to make an appointment to get the oil changed for the return trip. Steve Ross answered from Ontario, Canada. Prior to leaving, I phoned CardinaleWay to make an appointment to get the oil changed for the return trip. Steve Ross answered my call and was extremely professional, courteous and most of all friendly. He made arrangements for me to contact him directly when we arrived in Phoenix. When we got to Phoenix, I phoned Steve and he set up an appointment that was convenient for me. This was greatly appreciated as timing was an issue for us; however, he fit us in. Upon arrival at the dealership, Steve greeted me like a long lost friend and made me feel like a valuable customer. Every facet of the appointment was handled professionally. The work completed on the vehicle was done promptly and the condition of our vehicle was explained prior to leaving. (Our vehicle was in excellent condition) Steve went that special extra mile, as he took the time to explain some very important information about the Phoenix area to me. As a result of his suggestions, my wife and i have found a location in the area that we are considering purchasing a home in. I will continue to be a CardinaleWay customer. Thanks to Steve and his wife (cashier) our experience in Phoenix was first-rate! More

The great and prompt service that I received in response to my call for a minor repair was handled efficiently and is what I have come to expect when dealing with Cardinale Way Mazda. They are always very c to my call for a minor repair was handled efficiently and is what I have come to expect when dealing with Cardinale Way Mazda. They are always very courteous and knowlegeable. I appreciate the great service and honesty from the staff. The car wash is a nice touch! Thanks again. More

I had a power steering pump recall on my 2009 Mazda3 vehicle. After I dropped my car off Steve Ross called me to advise he could fix a crack I had in my dashboard for free since it was under warranty. vehicle. After I dropped my car off Steve Ross called me to advise he could fix a crack I had in my dashboard for free since it was under warranty. I am very pleased. I can't say anything good about the sales department (as they were the stereotypical salesman when I purchased my car), but as far as Steve Ross and the rest of the service department, they have always been friendly and I surely will bring my vehicle to them for any serious issues. More

Nick always takes good care of my car and is able to fit me in at the last minute. Steve has done the same when Nick has been out in training. I trust that they are doing what is best for me, my family an me in at the last minute. Steve has done the same when Nick has been out in training. I trust that they are doing what is best for me, my family and my vehicle. I highly recommend this service department. More