Carlock Toyota of Tupelo

I am a pretty laid back individual but I guess here that means they will just do whatever they want because they can. Maurice Dancy will treat you like a child. Don't expect to buy a car from this place and means they will just do whatever they want because they can. Maurice Dancy will treat you like a child. Don't expect to buy a car from this place and not experience the disrespect that this dealership gives their customers. The titling lady claims she can "hold your title as long as I would like" and that she "can't help you" with anything at all. Overall, worst experience I have ever had, this is my 7th time buying a new car. Do not go here. More

Initially a great experience and I love my friends purchase. Have since had a lot of accountability issues on the dealership’s side when it comes to doing something when you say you will. purchase. Have since had a lot of accountability issues on the dealership’s side when it comes to doing something when you say you will. More

Chavez Moore (Moe) exceeded my expectations with this purchase of my new vehicle. I informed him of my requirements, and he followed up with me the next morning. Mr. Moore demonstrated exceptional profes purchase of my new vehicle. I informed him of my requirements, and he followed up with me the next morning. Mr. Moore demonstrated exceptional professionalism, offered outstanding support, and proved to be my preferred sales representative. More

Chavez Moore (Moe) went above and beyond to make sure I was in the vehicle I wanted while educating me on all of my options, with patience and honesty! I couldn’t recommend Moe enough to anyone looking to was in the vehicle I wanted while educating me on all of my options, with patience and honesty! I couldn’t recommend Moe enough to anyone looking to buy! -Savanna Johnson, CPOT More

THEY WHERE VERY VERY GOOD EVERYONE WAS SO NICE AND WENT ABOVE AND BEYAND HELPING ME I AM GOING TO TELL EVERYONE THAT I KNOW WHEN YOU WANT A CAR OR SERVICE TO GO THERE AND MY SALESMAN GREGORY METCALF IS THE ABOVE AND BEYAND HELPING ME I AM GOING TO TELL EVERYONE THAT I KNOW WHEN YOU WANT A CAR OR SERVICE TO GO THERE AND MY SALESMAN GREGORY METCALF IS THE PERSON TO SEE AND HE DESERVSE A BIG RAISE IN PAY More

Disgusting service by Xavier Robinson. Shame on you for treating us so badly. You are rude, arrogant, dishonest and should not be dealing with customers. You tried to con us. You do not Shame on you for treating us so badly. You are rude, arrogant, dishonest and should not be dealing with customers. You tried to con us. You do not represent the Toyota Way. More

Chavez Moore (Moe) has made buying a Grand Highlander a GREAT EXPERIENCE through the financing the vehicle to amazing service after the sale.Mr.Moore will have my repeat business. So if you're looking to p GREAT EXPERIENCE through the financing the vehicle to amazing service after the sale.Mr.Moore will have my repeat business. So if you're looking to purchase a Toyota from car lock Toyota Mr. Moore is the man I would recommend for amazing experience. More

DO NOT GO HERE AT ALL! !! I went in APRIL to see about getting a car. Things did not work out because I had some things to do on my end. I texted the car salesman ZACHARY !! I went in APRIL to see about getting a car. Things did not work out because I had some things to do on my end. I texted the car salesman ZACHARY BOWLES and ask him multiple questions where he never got back to me. SO I decided to go to Oxford Toyota and bought my car. Today, 5/15/2025, I am sitting here and suddenly get notifications that they have checked my credit. I called and the first lady said they didn't. I text ZACH and he says that he was checking on it. I told him I did not give him permission. I was so distraught my husband called and spoke to a manager. ZACHARY BOWLES tells them I approved it when I DID NOT. I have not spoken to him for a month and he did not reach out to me at all prior and make sure he had permission. The MANAGER tells my husband that basically we are lying and to dispute it. ABSOLUTELY DO NOT GO TO CARLOCK!!!!!!!!!! I WILL BE SEEKING LEGAL COUNCIL ON THIS! More

Excellent experience. A big thank you to our salesman Gregory Metcalf for being super helpful and treating me like an actual person and not just another customer. A big thank you to our salesman Gregory Metcalf for being super helpful and treating me like an actual person and not just another customer. More

Kevin was an amazing salesman and he did excellent handling my transaction on a new tundra! He knew everything about the truck before I got there and went over every feature possible, even teaching me handling my transaction on a new tundra! He knew everything about the truck before I got there and went over every feature possible, even teaching me things I didn't know before! He worked with me to get the best deal possible. More