Carolina Chrysler Dodge Jeep Ram

Enjoyed a truly GREAT experience purchasing my car! From my first call to the dealership to being walked to my new car, Customer Service was top notch! I was even offered dinner while waiting on some comput my first call to the dealership to being walked to my new car, Customer Service was top notch! I was even offered dinner while waiting on some computer software glitches. Every employee I encountered was friendly and courteous. Every effort was made to reach a common ground on price and I walked out with a car payment in the range I wanted when I walked in. I wasn't pressured, which was great. I was asked what I wanted and needed from my car and it was delivered on all counts! Couldn't have asked for a better experience for buying a car. More

Steve did a great job working with me on a truck I loved. Great service and an excellent price. They didn't put alot of pressure on me. I saw a truck I like and that's what I have. Great service and an excellent price. They didn't put alot of pressure on me. I saw a truck I like and that's what I have. More

Best overall experience I have ever had. The staff was great with me and even great with my children. The transaction was very smooth. A++++ great with me and even great with my children. The transaction was very smooth. A++++ More

Scott was very personable and made us feel as if we were getting the best deal. The finance rep was knowledgeable and work really hard to make the deal work. getting the best deal. The finance rep was knowledgeable and work really hard to make the deal work. More

My daughter was looking on the internet and saw the model car she was looking for. Although Carolina Chrysler was over 75 miles away she still wanted to see the car. So on Memorial Day we went to the dealer car she was looking for. Although Carolina Chrysler was over 75 miles away she still wanted to see the car. So on Memorial Day we went to the dealer and what a great experience. We first met with Cody but we had talked to Craig Lee on the phone. But when we got there Craig was busy so Cody helped us test drive the Nissan Danielle was looking at. After that we sat down to discuss the car and our trade in and what kind of deal we could get. That was when I realized that we were dealing with a very professional none pushy dealership. Each of the men we dealt with was courteous, pleasant and knowledgeable. They worked very hard to get Danielle in that car at the payment she could handle. She was so excited. I have purchased over 25 cars in my life time but this was the best overall experience. Thanks again Carolina Chrysler. More

I was very pleased with the sales service that was offered. I told Scott what I needed to make the sale happen and we got within $16 a month of my projected per month payment that I wanted. Friendly, offered. I told Scott what I needed to make the sale happen and we got within $16 a month of my projected per month payment that I wanted. Friendly, no nonsense sales, drove the new Jeep home that same day. I am very happy with this dealership. My family has bought 3 Jeeps from them in the past 2 years. They'll keep getting my business and anyone who asks me where to go for a good salesman. More

My husband and I have been looking for a specific car for months. We went to several dealerships. One dealership in Columbia had the car. They communicated with my husband all day about the car but when we g months. We went to several dealerships. One dealership in Columbia had the car. They communicated with my husband all day about the car but when we got there they had sent it to the auction. We were very disappointed. On the same day at another dealership one of the car salesmen looked at us but didn't come to ask us what we were looking for or anything. Others gave us the run around about our credit. But then we went to Carolina Chrysler Jeep Dodge in Lugoff! It was a great experience from beginning to end. Cody worked with us and even after I told him my credit was not where it should be he said no problem. He let us test drive the car we wanted and had confidence the whole time that he could work with us no matter what problems I had credit wise. He was very polite and professional and made us comfortable throughout the whole experience as did the other employees there. I would recommend that anyone who is looking for a car go to Carolina Chrysler Jeep Dodge in Lugoff first, skip the other guys! We will be taking our son there in a few months when he'll be ready to buy his car. More

My hat is off to the sales team at your dealership. I traveled over 6 hours to purchase my car here. Couldn't find the car with the same accy's any closer to home. Called them on the phone and in a few m traveled over 6 hours to purchase my car here. Couldn't find the car with the same accy's any closer to home. Called them on the phone and in a few minutes the sales manager and I had a deal with my 2012 truck as a trade. sight unseen over the phone. It took trust from both parties to do so over the phone. I drove up the next day, was greeted by sales person Colin Crawford. He did everything he could to make my time at the dealership positive. He offered no surprises, gimmicks, add on, just got me through the required paper work and to the finance person for a few minutes then back on the road home. I have been thru may dealerships in the past 35 years, only twice before has the entire experence been so easy, possitive, helpful, fair. Only wish I lived closer to be able to have my new car serviced here when needed. Thanks for making a very long day so easy. More

I am in the Military, and after having gone to 5 different dealerships around Columbia SC, being served popcorn, salesmen acting like my budget did not matter, and filling out a million pages of con different dealerships around Columbia SC, being served popcorn, salesmen acting like my budget did not matter, and filling out a million pages of contact information before they would even talk cars. I had to take a break for a few days to recover from the meat grinder of car shopping. I got a call from Scott at Carolina Dodge, a preferred dealer at my bank. He simply said come on over and take a look around. I figured its a little bit outside of Columbia so why not. When I arrived Scott came out and said what were we wanting to look at. I was impressed by the rebates Dodge offered on the Journey. He then went out on the lot drove one up to us, opened everything up, and started talking about the car. I was so impressed, he answered my questions, (no matter how dumb they were) with true professionalism. After explaining everything on the car he asked if we were ready for a test drive, I said sure, a copy of my DL and a signature and we were off. They ended up not having one on the lot with the features my wife wanted so they found one and had it delivered, they even gave us a loaner SUV off the lot until it arrived. It was by far the best experience at a dealership I have had. More

After having a new wheel installed on a new 2014 Jeep GC Ltd, I notes a shimmy in the steering wheel and took it back for rebalancing of the wheel, which corrected the situation. A shop mishap to my vehicle Ltd, I notes a shimmy in the steering wheel and took it back for rebalancing of the wheel, which corrected the situation. A shop mishap to my vehicle broke the rear spoiler as the repair person backed it out of the shop, not noticing that the shop bay door had not fully opened. The service manager was very empathetic and apologetic, but more than that quickly offered complete restoration to like new, a rental vehicle and as quick repair as possible. This was very quickly fulfilled to my satisfaction and I so informed the overall manager of my satisfaction. It was difficult to accept 2 non- self induced accidents to myh new Jeep in less than 2 weeks, but you go with the flow and the disappointment is minimized. I am greatly appreciative for caring service, not only to the Jeep, but to me as a person. This Jeep is my 6th and I will recommend this agency without hesitation. The shop incidence will produce more caution in the repair person, I am sure. By the way, I was driving a 2010 Lexus RX350, which I gave to my wife because I liked the styling, power, transmission, the central console functions, trim and ride in general. The new shift of the transmission took a little getting use to but now is secong nature. This is a great vehicle. More