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Carolina Kia of High Point

High Point, NC

2.8
48 Reviews

2445 N Main St

High Point, NC

27265

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Showing 48 reviews

May 06, 2016

Carolina Kia Review Go see Alan Pope if you are in the market for a new car - The best I have ever dealt with my far. He can help you!! More

by Shaire3825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Pope
February 23, 2016

Sorento is great Good Great service great people They made everything right great service.and great company. Andrew is great. Roderick was super. Kia is a fantastic More

by msbragg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick, Andrew and Eric
Apr 15, 2016 -

msbragg responded

My first review for this company I was asked to rewrite and post this as they agreed to fix the camera and find me another vehicle. My first comment reflected the fact that i drove the vehicle home and before I got home it broke down. Took three service men to finally advise it was my right front hub assembly that went out. At this point they fixed this and at the same time service was told about my back up camera not functioning properly I even had a video to prove it, but was told because it couldn't be replicated when service tried that they didn't have all day to check this and wait for it to mess up. They were also told that the transmission wasn't working properly either but it would not replicate it for service so nothing was done. Was again told they were looking for me another vehicle. Of course at this point I was totally discussed with the vehicle I wrote my first review and that prompted them to address my situation. They would fix it if I rewrote my comments I did. They were also told that when it sits for a long time it smokes very badly. We were l with the vehicle and the dealership and wanted just to leave the vehicle there they said no that if we weren't happy that it was between me and the bank. Now there is power steering problems. Went to bring it down and couldn't had it towed home. Now I am so fed up I am voluntarily surrendering the vehicle tag is turned in. Nobody has called to date regarding a different vehicle or buying the vehicle. My credit is ruined plus out of a 5200.00 trade in. To note I have video of all the problems that happened but this dealer rater site will not let me add them. Now I can't get another vehicle without several thousands of dollars down and being disabled and without transportation is absolutely heartbreaking and stressful. NC has no cool off period so they wouldn't take it back. so get everything in writing before you leave their lot and before you sign that dotted line. We could have been seriously injured if not killed the same day the vehicle was bought with that bad hub bearing. I feel they knew the vehicle was bad and sold it anyway. Please be aware don't fall into their trap. Not sure what DMV and the Highway Patrol will do but hopefully something.

December 04, 2015

Car buying made easy Drove up to the front door and Jeff came out to greet us and with a pleasant smile. I picked out the car I wanted to test drive and fell in love with More

by Lisa B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
November 12, 2015

Great experiencefor one who hates to car shop! Gary Mitchell was determined to help me with the vehicle I REALLY wanted and not just settle for what I could afford, he helped me negotiate to the pr More

by Tina G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mitchell, Justin-Service Manager
October 26, 2015

Positive Experience Alan P. helped me from beginning to end...from test driving to financing to finding the Hyundai Elantra with the right features that I needed. Well More

by Pioneer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Pope
October 20, 2015

Flexible, friendly, fair Gary Mitchell was very helpful & gave us all our options. He was straighforward, not pushy and remained professional even though my husband is an att More

by Newlywed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary MItchell and Brian
October 15, 2015

buying a new car after i spent 5 hours to buy a car, no one told me about the oil change packages i could buy. I called several times to find out information. i called More

by jj5422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
paris
July 27, 2015

No pressure, great people! I love this place! The salespeople were super helpful, not pushy at all. I dealt with Alisha and Patrick, they were awesome! They guided me, step b More

by Amy0912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick and Alisha
June 09, 2015

new car sale I went in just to check things out and to my surprise i left out with a 2016 sorento. I would like to thank Donald Crofton and the Carolina Kia staff More

by anettecheek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Crofton
June 03, 2015

Made my day!! I went just to check out the deal they had going and even though I didn't qualify for it I still got a good rate because they worked so hard for me to More

by HappyLMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mitchell and others just can't remember their names. Steve was another, I think he was a manager. Super nice people.
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