Carolina Volkswagen
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I reconnected with my roots and it makes me smile - we chose to stop by this family owned and operated dealership and I couldn’t be more satisfied with the outcome! Carolina Volkswagen was honest, easy chose to stop by this family owned and operated dealership and I couldn’t be more satisfied with the outcome! Carolina Volkswagen was honest, easy to do business with, and I’m pretty sure we've never had more fun at a dealership 😊. The highest of praises to Team Anna, Chris, and Grayson and thanks for getting me back into the V-Dub Family with my new Cross Sport. More
I need to directly relate my on going experience with Carolina Volkswagen to Vineta Breeland. Ms. Breeland has been the consistency and partnership I needed to continue to feel confident with my purchase Carolina Volkswagen to Vineta Breeland. Ms. Breeland has been the consistency and partnership I needed to continue to feel confident with my purchase. Upon purchase of my used car, there was a written agreement and verbal agreement that was shared with me on things the dealership would make right to ensure the safety of my purchase. Vineta listened carefully, executed with great attention to detail and communicated continuously to maintain a connection that unfolded not just a resolution, but a successful partnership. Purchasing a “new to me” vehicle with a considerable price tag was intimidating. Leaving with less than I had dreamed after completing financial paperwork, was again intimidating. However, I couldn’t be more grateful for her commitment to making sure things not only worked out with my wild schedule, but I couldn’t also gain confidence in my purchase. The economy is tough, making heavy purchases is difficult, but people like Vineta were make for this job. Her dedication is unmatched and I couldn’t be more grateful. More
We purchased a leased car here this week, and the entire process was smooth and easy. Richard Albino in Sales communicated clearly and efficiently about pricing and helped get everything started quickly. Vi process was smooth and easy. Richard Albino in Sales communicated clearly and efficiently about pricing and helped get everything started quickly. Vineta Breeland in Finance made the paperwork process seamless. It was truly flawless. Highly recommend! More
I purchased a certified pre-owned VW Tiguan from this dealership and I was extremely pleased with the entire process. Vineta Breeland (Finance Manager) and Chris Harmon (Sales Manager) were a pleasure t dealership and I was extremely pleased with the entire process. Vineta Breeland (Finance Manager) and Chris Harmon (Sales Manager) were a pleasure to work with. They arranged a fair deal on the car, got me in and out of the dealership quickly and delivered on everything they said they would. More
Vineta Breeland the Finance Manager made the process seamless and easy to navigate.. She was knowledgeable, responsive, and honored everything promised to us by the sales manager. She took the time to a seamless and easy to navigate.. She was knowledgeable, responsive, and honored everything promised to us by the sales manager. She took the time to answer all our questions without ever making us feel rushed or pressured. We left feeling confident in our decision, and her level of care is exactly why we’d gladly recommend her to others. More
I recently purchased a 2024 Volkswagen Taos and dealt with Michael Bennett, Sales Consultant and Vineta Breeland, Internet Sales Manager. They made my experience a "stress-free" adventure. I can truly s with Michael Bennett, Sales Consultant and Vineta Breeland, Internet Sales Manager. They made my experience a "stress-free" adventure. I can truly say that Carolina Volkswagen is my number #1 dealership. They stand behind their word and honor their cars in making sure that you are happy as a customer and make you feel like a part of the "Volkswagen Family.". My sincere thank you for this dealership and their ethics. Rhonda Stegall More
I originally came to this dealership with the intent to look only, to get ideas of what kind of car I might want. I didn’t want to shop at any dealership because I’d had so many poor experiences with each look only, to get ideas of what kind of car I might want. I didn’t want to shop at any dealership because I’d had so many poor experiences with each of my vehicles prior. But when Drew approached me and my best friend in the parking lot with kindness and understanding, I had a feeling this experience would be a lot better than all of the others before. I had a budget set in my mind and had done tons of research to understand what I could or could not afford for a monthly payment, and the folks here were actually very respectful of that and didn’t try to push my financial boundaries. Drew answered all of our questions and went above and beyond my expectations. I don’t think I’ve ever laughed and had so much fun during a car sale before, and I’ve owned or leased 6 or 7 cars at this point in my life. Thank you to Drew and Chris and Sean for making this purchase so worthwhile and painless. I’ll definitely return whenever I’m ready for another car in the future, and I’ll be recommending all of my friends check this dealership out. More
Had a great experience from start to finish. The online team helped me until I was ready to come in. They were prepared and waiting for me with the vehicle I wanted upfront. I highly recommend The online team helped me until I was ready to come in. They were prepared and waiting for me with the vehicle I wanted upfront. I highly recommend More
Great dealership experience! We enjoyed the purchase of my new Tiguan. Good pricing. Good team work. We enjoyed the purchase of my new Tiguan. Good pricing. Good team work. More
Since I am still looking for a car, I was intrigued when Carolina Volkswagon reached out to me and told me about their end-of-the-month sale. Going against my gut instinct telling me this was another sham, Carolina Volkswagon reached out to me and told me about their end-of-the-month sale. Going against my gut instinct telling me this was another sham, I gave them a second chance. Unfortunately, my instinct was right. For the second time in less than a month, I was brought into a web of lies, deceit, and trickery. Realizing my previous experience, I was upfront with them. I told them that due to the high APR rates if you finance through their lenders, I decided to go with outside financing through the credit union for an auto loan up to $20,000 and wanted to stay within that amount. Then, I asked if they had any reasonable cars within that price range. They told me that they had several vehicles within my price range. Specifically, they had at least five new Jettas, fresh off the truck, within that price range. Fifteen text messages later, I arrived to buy my new Jetta! Upon my arrival, I asked for the person who had been texting me. When he came to greet me, he informed me that he was not the person texting me and had no idea that I was still in the market for a car. Though shocked, I was still excited about buying a new car. Shortly after being told that an unknown person at the dealership had been texting me, I was informed that the new Jettas referenced within the text messages did not exist. Instead, there was only 1 Jetta that fit within my price range. This Jetta was an almost 5-year-old car, had 80,000 miles on it, and was covered in scratches and a strange white substance. Needless to say, I was very disappointed. Today’s experience reminded me of the evil within the car-selling industry. Some dealers will lie, engage in false advertisements, pretend to be someone they are not, and do other unethical things to get you in the door. Then, once you arrive, bombard you with lies, misinformation, and options you will regret if pursued. These are the types of people that I warn my students about. Carolina Volkswagon: shame on you. More



