Richard Albino

Great dealership experience! We enjoyed the purchase of my new Tiguan. Good pricing. Good team work. We enjoyed the purchase of my new Tiguan. Good pricing. Good team work. More

Helpful 0

Report | Print

Richard Albino and Danny Poli were terrible. Dirty and disgusting car & they thought it was ok. Dirty and disgusting car & they thought it was ok. More

Helpful 0

Report | Print

WARNING! ! READ THIS REVIEW BEFORE BUYING HERE. This dealership has a lot to work on. First and foremost, integrity. I purchased a used vehicle from them 3 ! READ THIS REVIEW BEFORE BUYING HERE. This dealership has a lot to work on. First and foremost, integrity. I purchased a used vehicle from them 3 weeks ago. A "certified pre owned" vehicle. I should have known it was going to be a horrible experience when they didn't show me the deal until it was on the contract. The price was close enough to what I was willing to spend so I proceeded. I got into the car once I completed the paperwork and the gas tank was not filled up!! Really? Are they hurting that bad for money at this place. It had been 4 hours so I once again sucked it up and just drove off. As I drive off, the wheel begins to make a loud humming noise. I explained the noise to the salesman Richard Albino, and his response is "Well all VW's tend to make that noise over time." What an insult. Two weeks later, my vehicle wont start. Tons of corrosion all over the battery and wires. I limped the vehicle back to the dealership only for them to replace the battery and "listen for the noise." I received a call from Danny the sales manager and from Hailey the service advisor letting me know that the noise was heard but they are going to "chalk it up as surface rust." I read the service paperwork that claims "unable to replicate issue at this time." WOW. So needless to say, this dealership will take your money and bold face lie to you and lie on documentation. Stay as far away as possible!! DO NOT BUY A CAR FROM THEM!! More

Helpful 1

Report | Print

Richard is your typical car salesmen. Any lie that needs to be told to get the deal done. Was told by Richard he had misplaced the spare key to my car and he would get it to me shortly. Never heard from him to be told to get the deal done. Was told by Richard he had misplaced the spare key to my car and he would get it to me shortly. Never heard from him 6+ months. I try calling to discuss multiple times and was hung up on, told I would get a call back, to no avail. The post service on your sale will be terrible. Because of this experience I will ensure no one I know or myself ever spends another dollar in service or sales. I feel like I need a shower after dealing with them. More

Helpful 2

Report | Print

Worked with Richard Albino to purchase a Used 2018 Lincoln MKC. We communicated by phone for two days before our visit. Of course we paid more than was our original intention. However when we did a Lincoln MKC. We communicated by phone for two days before our visit. Of course we paid more than was our original intention. However when we did agree on the purchase price we arrived the next day at the Dealership, Met with Richard and we were at the dealership less than 1 hour, which was very pleasant. Richard was very nice to work with and even contacted us after we returned home. At 80m years old I probI will probably NEVER purchase another vehicle but I would not hesitate to contact Richard More

Helpful 0

Report | Print

Had a great experience with Richard Albino test driving the Atlas. Richard was very professional and was able to answer every question we had. If you are looking for a VW, I would recommend both Carolina V the Atlas. Richard was very professional and was able to answer every question we had. If you are looking for a VW, I would recommend both Carolina VW and Richard. More

Helpful 1

Report | Print

7:30AM appointment time 7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished m 7:30AM appointment for 10,000 mile oil change and inspection and was out in no time! Thanks to Garret at the service desk and to Richard who wished me happy birthday. Richard is the salesman at Carolina Volkswagen that I bought my 2015 Passat 4 years ago! More

by chipbuchanan Verified Customer Verified Customer

Helpful 0

Report | Print

Was very quick and easy Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again Was an oil service and they got me in at my appointment time and back out in an hour, I was very pleased by the time I was in my car again More

by GODUKEBLUE Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and competent Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very g Richard had several options on the table, answered all questions and got everything ready to finish the deal in the most pleasant way. It was a very good experience. More

by andreas p Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience Richard Albino is a great salesperson. No high pressure, answers your concerns and makes the car shopping experience a pleasure. He was also very pati Richard Albino is a great salesperson. No high pressure, answers your concerns and makes the car shopping experience a pleasure. He was also very patient and communicative in helping my parents buy their VW Atlas. More

Helpful 0

Report | Print