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Carolina Volkswagen
Charlotte, NC
573 Reviews
Welcome to Carolina Volkswagen in Charlotte!
We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle.
If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available.
We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own.
If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information.
Visit the team at Carolina VW and join the family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 573 reviews
July 31, 2019
Good Customer Service One of the best service centers I've ever dealt with. Olga and her team did everything possible to get me in and out asap. One of the best service centers I've ever dealt with. Olga and her team did everything possible to get me in and out asap. More
by SCHAEFER.BRADLY
Verified CustomerEmployees Worked With
Mechanic Lee, Olga Hamby
July 31, 2019
VW Family and first time car buyer My family over the years has bought a total of 8 cars from Carolina VW. Carolina makes it easy to find the new car you want at the best possible price My family over the years has bought a total of 8 cars from Carolina VW. Carolina makes it easy to find the new car you want at the best possible price. As a first time car buyer, I felt very comfortable. They explained everything thoroughly each step of the way. I love my new 2019 Tiguan! More
by HT
Employees Worked With
Other Employees :
Doug Tamras, Richard Crosby, Olga Hamby, Morris Maines
July 31, 2019
Good job They did a very nice job and they were very friendly. The coffee in the lobby was outstanding. Also love the look of the building! They did a very nice job and they were very friendly. The coffee in the lobby was outstanding. Also love the look of the building! More
by MIKESADRI
Employees Worked With
July 30, 2019
Great Service and Communication Olga was awesome to work with. She was personable and communicative. She explained the issues and gave options to get a resolve. My car is riding w Olga was awesome to work with. She was personable and communicative. She explained the issues and gave options to get a resolve. My car is riding well ! More
by QUEENJMAC
Employees Worked With
Olga Hamby
July 30, 2019
Monday July 29, 2019 I have always been impressed with the service we have received here. Professional and courteous. I have been bringing my 2010 Passat (purchased preown I have always been impressed with the service we have received here. Professional and courteous. I have been bringing my 2010 Passat (purchased preowned at anothe sealer) since bought it in 2013. The service team has always done a great job. The excellent customer service is complemented by Mr. Brown shuttle. Nice touch and thanks. More
by JACK.HAWKINS
Employees Worked With
Mr. Brown, David Brown, Olga Hamby
July 30, 2019
Sales and Service Great customer service and informative of the steps of the buying process along the way. Was offered many times beverages, etc to make my time there c Great customer service and informative of the steps of the buying process along the way. Was offered many times beverages, etc to make my time there comfortable. More
by nicolebuckenham
July 30, 2019
Paid twice as much as expected for a car battery. The battery for my VW Golf Wagen was twice as expensive as expected as it only was available from the dealer. This is not a reflection on the dealer The battery for my VW Golf Wagen was twice as expensive as expected as it only was available from the dealer. This is not a reflection on the dealer personnel or the service that was provided. The service was excellent, and personnel were professional. More
by sdavidross
Employees Worked With
July 29, 2019
Peace of Mind Olga was amazing along with the rest her teams I had a bad morning with my car and she assured me that everything would be okay. She helped get me to Olga was amazing along with the rest her teams I had a bad morning with my car and she assured me that everything would be okay. She helped get me to work, gave me updates all day and then sent a car to pick me up when my car was ready. Was upfront about the cost. And then Olga went over everything with me once I was back at the shop. More
by ALEWIS11378
July 27, 2019
Friendly, Good Service Olga was very helpful and everyone was very friendly and I didn’t feel like I was being up sold like I have at other dealerships. Olga was very helpful and everyone was very friendly and I didn’t feel like I was being up sold like I have at other dealerships. More
by ZZGORDONA
Employees Worked With
Olga Hamby
July 24, 2019
Service Advisor - Mike McClaskey was great!!! Mike McClaskey the service advisor is very professional and prompt at calling you back and keeping you updated on your car and it being serviced!!!! W Mike McClaskey the service advisor is very professional and prompt at calling you back and keeping you updated on your car and it being serviced!!!! When someone tells me they will call you back, that is what I expect. That builds trust with the company that you are dealing with. The car seem to run fine coming home but I have not driven it more than 40 miles, yet. I will add though, anytime Carolina Volkswagen has serviced my car, I have not had to go back with same problem. More
by Mullis,D
Employees Worked With
