Carson Cars

Best experience with going to a car dealership and trying to get a new vehicle. Everyone was friendly and helpful. They all worked hard to get me into a vehicle. I mostly worked with Tristan and he was aweso to get a new vehicle. Everyone was friendly and helpful. They all worked hard to get me into a vehicle. I mostly worked with Tristan and he was awesome especially since it had take practically all day to get me into the vehicle I had wanted. All and all I will definitely recommend to my friends and family More

Buyer Beware applies when purchasing from Carson Cars. My personal POV is that they are untrustworthy. I purchased a car for my 16 yr. old daughter thinking that I was getting a safe vehicle for her to My personal POV is that they are untrustworthy. I purchased a car for my 16 yr. old daughter thinking that I was getting a safe vehicle for her to drive. Nothing is further from the truth! I say this because of the numerous repairs needed for things that were supposed be covered in their advertised 52-point inspection. Our sales rep, Garrett Newman, confirmed later that the inspection was clearly NOT done, but that they couldn’t do anything about it. After pushing, I was offered a $500 credit toward another vehicle. Not acceptable compensation, especially considering I had to pay an additional $4,500 to cover those items that should have been done. According to my mechanic, the car was not safe or legal to drive on the street in the current condition. One example: Garret told me that the tires were “brand new”, and they looked that way from the outside – but when removing them to replace the breaks (yes, those were shot too), you could see the inside of the tires were worn down to the metal. Besides the long list of hidden repairs needed, the real kicker is that they listed us 120 days delinquent in paying off the car loan… when we paid cash (in full) for the car and never had a loan with them! This dropped our credit score 23 points. When asked to have them correct the mistake, again they said there was nothing they could do. My personal recommendation is to stay far away from Carson Cars as possible. More

“Great dealership with excellent committed staff and customer service." - Kim A David Gonzalez was very patient with me and committed to getting me into a reliable vehicle with a great warranty. I h customer service." - Kim A David Gonzalez was very patient with me and committed to getting me into a reliable vehicle with a great warranty. I had a great experience with this dealership and would highly recommended them to anyone looking for a quality used car. More

This dealership has a great selection of vehicles, and Garett was the salesman to show me around. He’s a friendly outgoing and understanding salesperson and can guaranteed get you in a car that you are 10 Garett was the salesman to show me around. He’s a friendly outgoing and understanding salesperson and can guaranteed get you in a car that you are 100% satisfied with. Ask for Garett when you visit Carson cars, you won’t regret it More

Was able to get financing with a repo bad credit and 500 in pocket. Best experience ever buying smooth and thorough with a warranty YAHOOOOOO. in pocket. Best experience ever buying smooth and thorough with a warranty YAHOOOOOO. More

i purchased a 2006 BMW 535xi from Carson Cars on 9/21/2020. I interviewed with Reliable Credit over the phone, signed finance paperwork, purchased additional warranty and insurance through Geico (fu 9/21/2020. I interviewed with Reliable Credit over the phone, signed finance paperwork, purchased additional warranty and insurance through Geico (full coverage) and put down 1000.00 cash. the arrangement was to pay another 1000.00 down by 10/21/2020 (30 days) and my first payment in 45 days. they requested paystub copies and those were hand delivered by my daughter the next week when we sent her in to purchase a car from them as well. On Sunday October 11th we woke up and our car was gone. We called the police and they informed us that it had been repossessed. I called Carson Cars and they said they had no knowledge of this and i needed to call Monday. Monday I called at least 10 times and was immediately dismissed and sent to voicemail. Finally that evening I spoke to Jessica from Carson Cars, her explanation was our car had no financing so they had to pick it up? How can that be true I had the car 20 days, paperwork signed on 9/21/2020 and no payment due for 10 days. Jessica requested the paystubs again they were not in file i emailed them directly to her. Then she proceeded to tell me that I can get the car back if i paid 1180.00 (before the 1000.00 was even due??? and a 500.00 repossession fee. Then she requested I pay the 1180.00 over the phone and make payment arrangements on the repo fee. How can this be common practice to take a car before the scheduled payment due? Then require 680.00 additional dollars on top of agreed amount, demanding payment before contract scheduled dates? Then exactly 10 days before my daughters additional down payment was due they repossessed her new car as well. We have no car and are out 1000.00 I do not trust this car lot and their shady practices to not take the car again should we agree to pay these additional fees. They have lied to us on several occasions and to my friend who had originally referred me there. Lies regarding repairs covered in the first 90 days, referral bonuses and a few other minor statements we have found they were just pitching us for sale. More

Last month about, called regarding one of their Lexus models and was told it was still on inventory. But once we found the place on the day we called, come find out from another salesman that it had sol models and was told it was still on inventory. But once we found the place on the day we called, come find out from another salesman that it had sold the previous day. Whoever we called, tried to then sell us a different make but we were not interested. Waste of time and gas to drive up from Puyallup. Carson Cars gives a bad taste to the independent car dealerships. We've had much better experience with LKL Motors and Everett Car Connection. Does finding a car of our interest have to be this deceiving?? So we ended up buying from a brand name dealer. More

Worst experience ever. Went in and asked for a reliable car to drive me special needs daughter to and from childrens hospital. Have had problems since two days after driving it home. They have had my car f car to drive me special needs daughter to and from childrens hospital. Have had problems since two days after driving it home. They have had my car for more than 3 weeks and will not respond. Car is still under 90 day warrenty that is a joke. Now im careless with payments to complete before I can buy a new car. Small claims court here I come. Already got a lawyer. More

Thanks Carson Cars! Appreciate the time and effort put in to helping my mother in law. I'll be back and I'll send my friends to Garett. to helping my mother in law. I'll be back and I'll send my friends to Garett. More