Carter Subaru in Shoreline

Easy to work with and not a hassle, great experience a second time going to them. second time going to them. More

Mary Phillips was great, the closing was great. The experience was fun bc and excellent The experience was fun bc and excellent More

The service I received was terrific. From start to finish, Jeff was great communicator who worked with me to ensure we got the vehicle we needed.for our new driver daughter! I appreciat From start to finish, Jeff was great communicator who worked with me to ensure we got the vehicle we needed.for our new driver daughter! I appreciated the collaboration and total absence of pressure. Sasha was great as well. Both guys were very professional and refreshingly friendly. More

I don't want to be forced to write 15 words are you insane, I'm the customer I don't work for you insane, I'm the customer I don't work for you More

We had a less than pleasant experience when we purchased our last car from Honda of Seattle. The sales person was less than warm and the finance person gave us wrong information on 2 documents we had to sig our last car from Honda of Seattle. The sales person was less than warm and the finance person gave us wrong information on 2 documents we had to sign. We did file a complaint and she was eventually fired. This was the second Outback we purchased from Carter. First was a lovely 2000 Outback that we loved. Our experience then was very pleasant. Buying our new Outback was equally as pleasant if not more so. Trepidation when walking into a showroom for autos is normal. Expecting a wolf to jump on you immediately. This time, Jeff got up from his desk and walked up offering an unpretentious handshake. Initial pleasantries were more than small talk. I explained exactly what I was looking for in a used car and he smiled and said he thought I might be in luck. We found two cars that were in my range of model year, mileage and price. Both Outbacks looked almost brand new. Long story short, I brought my wife up the next day for test drives. She loved them both. We wound up purchasing the newer model with fewer miles. The whole process of doing the deal was painless. We were offered way more for our used car as a trade in than it was worth. Very happy with price, the car and the experience. The only sore spot was working with financing. Skyler was great but I felt he gave us a hard sell on the extended warranty and the GAP insurance. On the GAP Ins. he was not clear on the initial cost which was confusing. We wound up getting it. Monday when I reported the new car purchase to our insurance agent, she offered us Their GAP insurance for about 1/3 of Carters cost. I just wish Skyler had been honest and told us we could probably also get it from our own Insurance Co. I know GAP ins is a profit center for you and again I felt pressured into purchasing it. Jeff was wonderful and represented Carter Subaru magnificently. We'll totally refer our friends to him. If we live long enough to see our new Subaru get old, Our next car will definitely come from Carter! More

Jacob was great- available to us and always answered our questions. Wonderful experience from start to finish. Provided updated information as we were waiting for our car to arrive and made the buying exper questions. Wonderful experience from start to finish. Provided updated information as we were waiting for our car to arrive and made the buying experience easy. More

I have been going to Carter Subaru for ten years and have always found their service very good, with friendly and helpful staff. always found their service very good, with friendly and helpful staff. More

We have been using Carter Subaru for sales and service for 23 years. Always excellent service. Jacob Stewart was particularly awesome. for 23 years. Always excellent service. Jacob Stewart was particularly awesome. More

Carter Subaru was awesome helping me purchase my first Subaru. I will gladly come back again! Subaru. I will gladly come back again! More