Carvana

Carvana has committed fraud. My car that was supposed to be delivered on 3/25/22. On 3/21/22 I was told it was delayed to 3/30/22 due to a shipping issue. On 3/25 I was i My car that was supposed to be delivered on 3/25/22. On 3/21/22 I was told it was delayed to 3/30/22 due to a shipping issue. On 3/25 I was informed of another delay because the battery of the Tesla was not working and needed to be replaced. I was told the parts were in stock and the car was being worked on. The new delivery date was set for 4/4. On 4/1 I was informed that it was delayed again because they said the battery never arrived even though on 3/25, I was told it did and it was being worked on “as we speak”. All was said on a recorded line that management still won’t listen too. Now they are saying 4/14 it will be delivered even though there is no end in sight and there are no updates on the equipment being delivered. In summary these are the lies that amount to fraud. 1. 150 point inspection- If there was truly an inspection they would have noticed the battery, which is the car’s engine did not work at all. 2. The car was delayed because of shipping issues- This was not true; the car was delayed due to a battery issue, and I was not informed of this. 3. The parts were in stock, and the car was being worked on- This was told to me on 3/25 on a recorded line. None of it was true. Because of these lies I sold my car with false expectations of the new car delivery, I have spent over $1k in rental car fees, I have purchased car insurance for a car that has not arrived. I have paid for an electrician to install a charger for a car that may never arrive. If Carvana does not correct this situation I will be taking legal actions against them. More

This was our first time using Carvana and thought it would be easier than going to a dealership. The first car we tried to buy somehow had a part of the car missing that they had to delay delivery for t would be easier than going to a dealership. The first car we tried to buy somehow had a part of the car missing that they had to delay delivery for to fix, not just fix but order the part as well. I don’t know why it was for sale on the website when it wasn’t actually ready to be sold. That was very concerning. So, we tried to change the vehicle we were purchasing and experienced delays with it as well. The dates that are given for delivery should be changed since they are not accurate or currently attainable. More

I have been waiting over a month for a car I ordered still haven’t got it been paying insurance for it still nothing everybody I speak to tell me different story I’m gonna give till April 2 when my car still haven’t got it been paying insurance for it still nothing everybody I speak to tell me different story I’m gonna give till April 2 when my car supposed to be here & if not I’m gonna sue them so updated it’s now April first and my car was pushed back again More