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Carvana
Tempe, AZ
10,129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,129 Reviews of Carvana
February 23, 2022
I am pleased with the vehicle and the process thus far. I will not give a 5 star review until I can confirm that the minor glitches are properly taken care of by partner SilverRock . This is on Carvana as I will not give a 5 star review until I can confirm that the minor glitches are properly taken care of by partner SilverRock . This is on Carvana as their chosen service associate. Also, my vehicle was not detailed at the time of delivery which was somewhat disappointing. The associate delivering the vehicle, Kiana, was great. Carvana's selection of vehicles was second to none. More
by bulldogg67
Employees Worked With
Kiana
February 23, 2022
I've never had such an easy experience trading up a car! I used the Carvana website for the entire process. The new (new to me) car arrived on time and in exactly the same condition listed on the site. My o I used the Carvana website for the entire process. The new (new to me) car arrived on time and in exactly the same condition listed on the site. My old car was loaded on the truck right afterward and we handled the paperwork right there. The rep that delivered the car, ,was super friendly, knowledgeable, and did a fantastic job. I wish all car sales were this easy! More
by Jon
Employees Worked With
Carvana Driver
February 23, 2022
They were very helpful well communicated with me very helpful when they delivered my car it was clean sanitize and even showed me how to start it believe it or not very good service helpful when they delivered my car it was clean sanitize and even showed me how to start it believe it or not very good service More
by Valencia
Employees Worked With
The Hold caravan staff Keep up the good work
February 22, 2022
I was never contacted by Carvana. Every car was "purchase pending" and this made it very difficult to purchase a vehicle. I never had a phone number to contact them directly. I read r Every car was "purchase pending" and this made it very difficult to purchase a vehicle. I never had a phone number to contact them directly. I read reviews from other Carvana customers that Carvana has a problem with sending you the car title!! More
by willsatt1x
Employees Worked With
N/A
February 22, 2022
The process is so easy - it's the best way to buy a car! I used to sell cars, so I know all the traps. Carvana uses none of them - what you see is what you get, and they have a system that works. Once I dec I used to sell cars, so I know all the traps. Carvana uses none of them - what you see is what you get, and they have a system that works. Once I decided on a car the whole process tok me less than an hour, without leaving home! More
by gonzales.greg
Employees Worked With
Steve
February 22, 2022
I thought the car buying was easy and convenient. The car was delivered with the coolant light on which wasn’t in the description and now I have to deal with getting it repaired. The car was delivered with the coolant light on which wasn’t in the description and now I have to deal with getting it repaired. More
by rayanna
Employees Worked With
Cliff, Peter, Sebastian
February 22, 2022
Purchased a car on February 9, for delivery February 23. On February 22, I got a text saying the car was delayed and the delivery was March 3 but that I should look for a different car. I called to inquir On February 22, I got a text saying the car was delayed and the delivery was March 3 but that I should look for a different car. I called to inquire and was eventually told the transmission was blown and they cancelled the transaction. I had to reinsure my current car, return the loan to my bank and am still looking for a car. Had I not called, would they have delivered a 2020 car with a rebuilt transmission? Is this their business model? I would never trust them again. More
by Nadia
Employees Worked With
Victoria, Chris
