Carvana

My experience with Carvana was awesome all around, from the buying process online to the delivery to my home. My driver's name was Stacy, and she went above and beyond to help me understand the process and the buying process online to the delivery to my home. My driver's name was Stacy, and she went above and beyond to help me understand the process and what my next steps were. She called me an hour before our delivery time to confirm the details, and was incredibly polite and professional during the whole process. The entire experience was fantastic and I'll be recommending Carvana to all of my friends and family! More

This has been the best experience ever! No haggling, no negotiations just here are your keys and your car! No haggling, no negotiations just here are your keys and your car! More

I am giving Carvana 4 stars but our rep that delivered the car, Michelle, gets 5 stars! She was the best part of this experience. We had the car delivered as a surprise for our daughter and she coordinat the car, Michelle, gets 5 stars! She was the best part of this experience. We had the car delivered as a surprise for our daughter and she coordinated with us on the time to surprise her and showed up with balloons, a huge bow, card and gift! We did not expect any of that. Carvana gets 4 stars because they did not have the car ready when they said they would almost two weeks earlier. We had to wait another almost two weeks. But we do love the car and other than waiting on delivery, it was a good experience. More

The experience with paperwork, delivery, and customer service have all been great. However, how my vehicle passed not only state inspection but “Carvana super inspection” is pretty bizarre. For the time service have all been great. However, how my vehicle passed not only state inspection but “Carvana super inspection” is pretty bizarre. For the time I’ve had the vehicle it has mostly been in the shop getting the repairs that should’ve been spotted and completed before delivery. More

A seamless process that eliminated the need for a salesperson. Customer service was amazing and everyone that I talked to was very professional, happy, and helpful. Trade-in value was significantly h salesperson. Customer service was amazing and everyone that I talked to was very professional, happy, and helpful. Trade-in value was significantly higher than the dealership's offer. More

Carvana had the rare combination of options that I wanted at a good price. There were multiple delivery delays, trouble with registration paperwork and a lot of promises to call back with updates that rarely at a good price. There were multiple delivery delays, trouble with registration paperwork and a lot of promises to call back with updates that rarely resulted in a call back. In the end they provided compensation for the delay as promised. If you don’t need the car now and are willing to put up with some degree of hassle the delivery experience is easy and I found the price on my vehicle to be fair for the market. More

I was impressed every step of the way with how easy the process was & how polite and knowledgeable everyone was ….. BEST car buying experience hands down, and I have had many!! Will definitely be buying fr process was & how polite and knowledgeable everyone was ….. BEST car buying experience hands down, and I have had many!! Will definitely be buying from Carvana again in the future More

From the beginning of the process to the end everything was easy and manageable. The car came exactly the way that they put in the picture. Exactly how I pictured it would be. Everything checked out perfe was easy and manageable. The car came exactly the way that they put in the picture. Exactly how I pictured it would be. Everything checked out perfectly, including mileage, and carfax. I would tell everyone to buy a car using this process. The delivery was on time, professional, and precise. More