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Carvana
Tempe, AZ
10,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,132 Reviews of Carvana
January 18, 2022
I sold my Honda and bought a Subaru all within a week with a great trade-in price and a good deal on the Subaru. The process went smoothly, the online support and communication was great, and my delivery with a great trade-in price and a good deal on the Subaru. The process went smoothly, the online support and communication was great, and my delivery advocate, Joseph, from Deer Park, NY was the best! I will definitely use Carvana again for my next car purchase. More
by jdavis
Employees Worked With
Joseph
January 18, 2022
Carvana presented me with great customer service throughout this process. This was a fun experience and very easy to do. My experience included using the swap option a few times, and that was very c throughout this process. This was a fun experience and very easy to do. My experience included using the swap option a few times, and that was very convenient. Carvana offered great financing options along with an awesome, affordable warranty plan. I'm looking forward to using Carvana for future purchases and highly recommend them. More
by David
Employees Worked With
Carvana
January 18, 2022
Cars with a delivery fee are not well marked like CarMax. Delivery fees, if applicable, we’re WAY more than CarMax. The delivery date was missed twice resulting in just over a week late. Once the car arrive Delivery fees, if applicable, we’re WAY more than CarMax. The delivery date was missed twice resulting in just over a week late. Once the car arrived the handoff was pretty quick and easy. Vehicle arrived with a dent and paint chip through to bare metal that clearly happened during the delivery process. Overall the car is fine. Price was competitive before the delivery fee got tacked on. But with the delays and damage, won’t be using carvana to buy my wife’s car. More
by Stewflies
Employees Worked With
Unknown
January 17, 2022
a terrible experience, their advertising of 150 inspection points is pure lies, I bought a mercedes-benz E350 many of the parts under the car were completely destroyed by corrosion, brakes, rims et inspection points is pure lies, I bought a mercedes-benz E350 many of the parts under the car were completely destroyed by corrosion, brakes, rims etc, and terrible customer service, I returned the car the same day I bought it, I just wasted time and money ( plus + I have to wait 10 to 15 days for the down payment to be returned) full video on youtube More
by Mybbnv
Employees Worked With
Carvana
January 17, 2022
This is not what I was expecting. I am highly disappointed. I immediately had problems with the vehicle that should have been checked in the 150 point inspection. An obvious bad battery, the Blu disappointed. I immediately had problems with the vehicle that should have been checked in the 150 point inspection. An obvious bad battery, the Bluetooth did not work at all along with aux port and USB port, there were more paint chips and interior wear and tear AND rim imperfections then what was presented online! Also the dealer ship I took it too said there were signs of a wreck because of paint overspray and misplaced cameras on the bumper, on a car that car guaranteed no wrecks. The only reason I kept the car is because I cannot miss work. I will not recommend Carvana. More
by Donny Monroe
Employees Worked With
I don’t remember.
January 17, 2022
This dealership experience was a very good experience. I wish I could have negotiated my car payment a little better though...considering the down parent I made. wish I could have negotiated my car payment a little better though...considering the down parent I made. More
by mjboone38
Employees Worked With
Anthony, Melissa
