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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
November 20, 2021
Poor customer appreciation and follow up. Car was listed and started the online purchase only to find out it was sold. Showed available. No regard to all the time spent entering my personal info. Recommende and started the online purchase only to find out it was sold. Showed available. No regard to all the time spent entering my personal info. Recommended another car that was several thousand dollars more. No discount. Won't use them again. More
by zarrella
Employees Worked With
Not sure
November 18, 2021
MY EXPERIENCE WITH CARVANA HAS NOT BEEN GOOD THEY USE SILVERROCK FOR WARRANTY COMPANY WHICH IS TRASH MY CAR WAS SENT WITH SCRATCHS AND AND SCRATCH ON THE WINDOW WHICH THEY ASSURED ME WOULDN'T BE A PROBLE SILVERROCK FOR WARRANTY COMPANY WHICH IS TRASH MY CAR WAS SENT WITH SCRATCHS AND AND SCRATCH ON THE WINDOW WHICH THEY ASSURED ME WOULDN'T BE A PROBLEM FOR THEM TO FIX MOVING FORWARD 2 MONTHS LATER ISSUES HAVEN'T BEEN FIXED GETTING THE RUN AROUNDS NO REGISTRATION OR TAGS FOR CAR. RIDING AROUND WITH A PAPER TAG. HOW TRASHY. More
by crydam
Employees Worked With
UNKNOWN DISN'T MAKE IT A PERSONAL EXPERIENCE AT ALL
November 18, 2021
Buying a car without first seeing and driving it was a new experience for me so I was somewhat nervous. There were a couple of delays in the process due to my inexperience but once I provided the necessar new experience for me so I was somewhat nervous. There were a couple of delays in the process due to my inexperience but once I provided the necessary info everything proceeded without incident. Each of Carvana's associates were courteous and helpful. Yes, I would buy from Carvana again More
by rtjolley
Employees Worked With
I don't remember
November 18, 2021
You sold me a 2021 Jetta with 7150 miles on it and a check egine light on. You also sold a car that was owned by a smoker....and of course you never mentioned that until drop off. would never use this c check egine light on. You also sold a car that was owned by a smoker....and of course you never mentioned that until drop off. would never use this company again and absolutely would not refer to anyone More
by Kyle Gorecki
Employees Worked With
Ashanti
November 17, 2021
Awesome experience I spent probably a month or so comparing vehicles online ticking off things I wanted on a vehicle in my price range put about 16 In my favorites and revisited those weeding out my comparing vehicles online ticking off things I wanted on a vehicle in my price range put about 16 In my favorites and revisited those weeding out my choices until I finally chose the one. Delivery was great efficient and on schedule! Trading in my old vehicle went smoothly ! 2 thumbs up all the way! People give it a try ! More
by mkovanda
Employees Worked With
Chris
November 17, 2021
Sonya Caldera was extremely helpful and patient on the phone with me walking me through getting the necessary paperwork to you that I was struggling with on line trying to upload to you to complete the s phone with me walking me through getting the necessary paperwork to you that I was struggling with on line trying to upload to you to complete the sale More
by jeffvend1
Employees Worked With
Sonya Caldera
November 17, 2021
Simple process. Friendly people. Delivery date was delayed for an unexplainable reason. Car was filthy when received. Crevices had dirt and gunk in them. Cleaning solution dried without being wiped. C delayed for an unexplainable reason. Car was filthy when received. Crevices had dirt and gunk in them. Cleaning solution dried without being wiped. Couldn't see out of the windshield because it was so hazy. Specks of what looks like dried barbecue sauce on the steering wheel and center console. More
by Abaum32
Employees Worked With
Jack ballard
