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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

November 08, 2021

Super easy buying experience and great used car! Picking up the car was also a super easy experience and everyone was very nice. More

by Hannahlove1455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
November 07, 2021

Positive way of purchasing a vehicle. Excellent communication and ease of doing business. Will tell everyone I know how easy it was to buy a car from Carvana More

by doctord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew
November 07, 2021

Definitely easier than I thought. Ran into a couple of delays which were worked out. Also, thought the car would have been detailed prior to delivery; fortunately, I was provided compensation to cover the More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
November 07, 2021

Very easy! Love my new car. Delivery was on time and went perfectly. Will recommend to family and friends. More

by C.zalek0717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zalek
November 07, 2021

IT WAS A PERFECT AND FAST PROCESS I ENJOYED THE NEW WAY OF PURCHASING A CAR More

by stanleywilson79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YOUSEF AND STANFORD
November 06, 2021

Bought my very first car with Carvana early August. Checked it out and everything looked great. 3 weeks later on August 25th the transmission died. Car is still in the shop today, November 6th, and was More

by Sikakai
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Call center
Nov 08, 2021 -

Carvana responded

Thank you for taking the time to provide feedback on your experience. We know that many customers select to purchase from Carvana because of the convenience, and we want to be sure that convenience is lasting far past the 7-Day Money Back Guarantee, however it seems like we missed the mark with your vehicle while completing our 150-point inspection. All of our vehicles come with a 100 day/4,189 mile warranty for an additional peace of mind, but we are very sorry for the frustration we have caused you. We recommend getting in Contact with Silverrock, our trusted warranty partner, to help resolve your concerns. Unfortunately, we were unable to locate your account based on the name provided. You can always chat with us 24/7 if any questions arise. Kind regards, the Carvana Team.

November 06, 2021

Carvana is the best why to buy a car I will never go back to a car dealership again 😁 More

by Kfrose7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carvana team
November 06, 2021

How to put into words how greatful I am of Carvana is hard…Excellent company, surpassed all my expectations went above and beyond to help me. Everything went smoothly and was well-explained, no hassle, t More

by ely5683
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you Anthony for delivering the car in a timely manner and Kevin from call center
November 06, 2021

Carvana was the easiest way to purchase a car! The vehicles are inspected and you get exactly what they say with that vehicle. I will be using Carvana the next time I buy another car. More

by christophercramer34@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carvana
Nov 06, 2021 -

christophercramer34@gmail.com responded

Thank you for the new car! Its amazing! Customer service was polite, knowledgeable and very helpful. Everything went just as you said it would. Ill be back for the next vehicle. Thanks Carvana!

November 06, 2021

Buying a car with carvana was easy and stress free. As a working mother of 6 time is my most limited commodity and I didn’t waste a second on bait and switch tactics or exhaustive lending pitches like I hav More

by Buddhalvsmudd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Fernandez
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