
Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,130 Reviews of Carvana
Delivery Damage on my $60k car, now I have to take my time to have it fixed. May be in the shop for over a week for new bumper/paint. Everything else was great with Carvana! time to have it fixed. May be in the shop for over a week for new bumper/paint. Everything else was great with Carvana! More
This has been my first time buying a car from Carvana and it was an amazing experience! So simple, easy and with an amazing selection of cars. The only Issue I had was the car was sent to the different locat it was an amazing experience! So simple, easy and with an amazing selection of cars. The only Issue I had was the car was sent to the different location and I had to change my plans to accommodate the pick up. More
This is my first time buying a car from Carvana. The experience was truly different experience. Your staff of personnel are very kind, courteous and helpful. Made it easy and answered all my questions a experience was truly different experience. Your staff of personnel are very kind, courteous and helpful. Made it easy and answered all my questions and concerned issues. Thank you for my new vehicle! More
Poor customer service. Delivery was late. Vehicle was damaged during delivery and 3 of the 4 truck mats were blown out of the truck. I had to get a rental car and received truck almost 2 weeks after del damaged during delivery and 3 of the 4 truck mats were blown out of the truck. I had to get a rental car and received truck almost 2 weeks after delivery date. I had to get a rental car during the waiting period. Currently I am still waiting on a delivery compensation check and truck mats for a $40,000 truck that I bought. I am very displeased with the customer service. More
Super simple. Quick and easy. The inspection and level of detail in the issues they identified gave me lots of confidence and they sold me a great car detail in the issues they identified gave me lots of confidence and they sold me a great car More
We were very skeptical about buying a car through an app without ever seeing it. We read many reviews, and decided to give it a try. The purchase was very simple. The person that delivered the vehicle co without ever seeing it. We read many reviews, and decided to give it a try. The purchase was very simple. The person that delivered the vehicle communicated clearly and consistently. Vehicle arrived as scheduled, and the condition exceeded our expectations. We inspected and test drove the vehicle while the delivery person waited patiently. Overall this was an amazing experience. I would absolutely recommend Carvana to my friends and family. Thank you! More