Carvana

Very satisfied throughout. I purchased and waited 2 weeks to get my jeep. I'm so happy,. The experience was better than I expected. Thank you Carvana weeks to get my jeep. I'm so happy,. The experience was better than I expected. Thank you Carvana More

After watching the commercials about Carvana I decided to check them out. Finding the perfect car for me was a simple and easy process. The experience was nice and the vending machine was a neat and new expe check them out. Finding the perfect car for me was a simple and easy process. The experience was nice and the vending machine was a neat and new experience. My only complaint /concern is licensing my new vehicle. With covid slowing things down I'm not sure how it'll go but my overall experience was enjoyable with great people and nice preowned vehicles. More

It was professionally executed from start to finish. All expectations were met, and kept. It was simple and straightforward. My experience was almost too easy. expectations were met, and kept. It was simple and straightforward. My experience was almost too easy. More

So I sold my 2016 Santa Fe to Carvana . the price was reasonable. I was very satisfied as my vehicle was in excellent condition with low mileage, I then purchased a 2020 Ford Fusion also reasonable price reasonable. I was very satisfied as my vehicle was in excellent condition with low mileage, I then purchased a 2020 Ford Fusion also reasonable priced. This transaction went through very efficiently as well as the transfer. I did not do well with the Fusion and decided to return it before the seven days. I choose another Santa Fe a 2020, no problem. However when the time came for my down payment to be transferred to the new car ,it became a nightmare. I spoke with at least 10 different agents . got at least 6 different emails to the effect that my money was not received by Carvana or that their system has a problem in crediting it to my account. All this is happening while I have the Fusion parked at my home.. In the end I got my Santa Fe and is very happy. One suggestion to Carvana, it would be nice to have one sales person from start to finish , as I spoke to at least 10 different agents and each one gave me a different and confusing answer to my queries. In all buying a car this way is less stressful than going to a car dealer. Carvana made sure that the little details were dealt with> I would certainly recommend buying a car from the comfort of home. More

Ted Thomson the delivery guy was very knowledgeable showed the the new vehicle He knew everything about this vehicle and answered all our questions What an asset to Carvana and two your growing busi showed the the new vehicle He knew everything about this vehicle and answered all our questions What an asset to Carvana and two your growing business . He was the main reason we kept the vehicle. Thanks again for being very processional Richard Truman More

It's been a great experience. Only thing I would change is the process of getting repairs before the 7 day test drive is complete. is the process of getting repairs before the 7 day test drive is complete. More

I love Carvana everything was so easy...and everyone was extremely friendly.. Customer service was excellent.. They went above and beyond the call of duty.. extremely friendly.. Customer service was excellent.. They went above and beyond the call of duty.. More

I love the BMW you brought to my house. The car looks better in person. I made the right choice. I enjoyed looking for cars on Carvana web site. It was a wonderful experience. better in person. I made the right choice. I enjoyed looking for cars on Carvana web site. It was a wonderful experience. More