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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
June 18, 2021
The buying process was fairly easy, and they brought the car to my door in three days. The guy that brought the vehicle to my house made sure I went out and drove her for about 20 minutes just to make sure car to my door in three days. The guy that brought the vehicle to my house made sure I went out and drove her for about 20 minutes just to make sure I wanted it. I did not notice until that night, There was a chip in the windshield that was not part of the pictures, I had no idea how to contact anybody about it, I’m just gonna take care of it myself. I felt pretty confident in buying a car two years old with 13,000 miles without seeing it. If I was looking at an older vehicle, I might be more apt to buy from a local dealership, just to ensure everything is mechanically sound. I would definitely buy a car through Carvana again. More
by dennisthompson35dennisthompson35@gmail.com
Employees Worked With
I don’t remember his name
June 18, 2021
3 Options (Adaptive Cruise Control; Hill descend control and Surround-view Camera sold as included options but not in the car. will write to the media. and Surround-view Camera sold as included options but not in the car. will write to the media. More
by anki7981
Employees Worked With
quite a few
June 18, 2021
First I like the car. It had a few issues that I will need to correct and I'm ok with that. But I sent in a request for clarification with a picture and I got nothing but automated return email. Is the need to correct and I'm ok with that. But I sent in a request for clarification with a picture and I got nothing but automated return email. Is there anybody working there. More
by Nihahane
Employees Worked With
Don't know
June 18, 2021
Amazing experience again! The only way to purchase a car!! Everyone and every details was well explained and a perfect transition took place. I would purchase again without hesitation. car!! Everyone and every details was well explained and a perfect transition took place. I would purchase again without hesitation. More
by Off2dicu
Employees Worked With
Calvin
June 18, 2021
Entire experience was great except alot of the features on the vehicle that were listed were not included. Dissatisfied with only that. Outstanding customer service. Friendly, very helpful, patient. Both l on the vehicle that were listed were not included. Dissatisfied with only that. Outstanding customer service. Friendly, very helpful, patient. Both ladies I worked with were Outstanding! Even the wrecker driver who dropped off the car was Friendly and knowledgeable about the car. More
by natedlucero
Employees Worked With
Cannot remember their names
June 18, 2021
DO NOT TRUST THIS COMPANY!!! FRAUDS! I saw they are selling the same type of car I own which is a 2011 Buick LaCrosse with 46,000 miles in mint condition. Except the cars they have listed have dents/m selling the same type of car I own which is a 2011 Buick LaCrosse with 46,000 miles in mint condition. Except the cars they have listed have dents/minor scratches unlike mine as well as having 90,000+ miles. Their listings for the exact same car as mine in worse condition with more miles start at $13,500. So if they’re going to charge $13,500-$15,000 for the same cars as mine…why would they tell me they would BUY MY CAR FOR $204!!! Like what kind of sick joke is that it’s seriously unheard of!!!!! DO NOT USE THIS COMPANY YOU WILL BE FULL OF REGRET!!! More
by Ham
Employees Worked With
None
June 18, 2021
I was skeptical about attempting to buy a car on-line, but I am totally sold on the concept. In less than 2 hours, I had clicked a button for my car choice, electronically signed all of the purchase agre but I am totally sold on the concept. In less than 2 hours, I had clicked a button for my car choice, electronically signed all of the purchase agreements, had bank approval for the down payment withdrawal, and had a delivery date established! And I never had to hassle or verbally deal with a car salesman. And the next day, I received a text from Carvana confirming everything, with ability to ask any questions, and then an email also. The next week, at the exact delivery time,’the Carvana delivery truck arrived with the Enclave that I am now totally in love with! Although 4 years old, low mileage, the vehicle looks brand new! I will never visit a dealership again! No stress, no haggling, just delightful success! Thank you, Carvana! More
by In His Hands
Employees Worked With
Mark
June 18, 2021
This was the easiest car purchase I have ever made. The delivery was flawless and timely and I have enjoyed this experience and would definitely purchase through Carvana again! delivery was flawless and timely and I have enjoyed this experience and would definitely purchase through Carvana again! More
by K. Kilroy
Employees Worked With
I don't remember
June 18, 2021
Car was not as advertised. Significant options were missing with minimal explanation or attempt to correct. In the end I like the car but will not use Carvana again because I don’t trust them. missing with minimal explanation or attempt to correct. In the end I like the car but will not use Carvana again because I don’t trust them. More
by bartr37
Employees Worked With
Herb Bradley
