
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
At first some minor confusion with Carvana accepting my checks from my financial institution. Which resulted in cancellation of my delivery. During this time no Advocate from Carvana ever contacted me as t checks from my financial institution. Which resulted in cancellation of my delivery. During this time no Advocate from Carvana ever contacted me as the emails and text messages would indicate. Everything from that point on has been smooth sailing. The price for the vehicle was considered on the high end. We love our vehicle and all in all in the end the process is much smoother than going to a dealership. It’s exciting having a vehicle delivered to your front door. It’s also exciting going through their website and choosing the vehicle that is best for you while selecting all the desired options. The registration and taxes and tags are included so there was no need to go to the DMV. Upon delivery they handed me a print out of the car fax. Since delivery of the vehicle their communication has been excellent. Oh I see more business with Carvana in our future. More
The buying process was fairly easy, and they brought the car to my door in three days. The guy that brought the vehicle to my house made sure I went out and drove her for about 20 minutes just to make sure car to my door in three days. The guy that brought the vehicle to my house made sure I went out and drove her for about 20 minutes just to make sure I wanted it. I did not notice until that night, There was a chip in the windshield that was not part of the pictures, I had no idea how to contact anybody about it, I’m just gonna take care of it myself. I felt pretty confident in buying a car two years old with 13,000 miles without seeing it. If I was looking at an older vehicle, I might be more apt to buy from a local dealership, just to ensure everything is mechanically sound. I would definitely buy a car through Carvana again. More
3 Options (Adaptive Cruise Control; Hill descend control and Surround-view Camera sold as included options but not in the car. will write to the media. and Surround-view Camera sold as included options but not in the car. will write to the media. More
First I like the car. It had a few issues that I will need to correct and I'm ok with that. But I sent in a request for clarification with a picture and I got nothing but automated return email. Is the need to correct and I'm ok with that. But I sent in a request for clarification with a picture and I got nothing but automated return email. Is there anybody working there. More
Amazing experience again! The only way to purchase a car!! Everyone and every details was well explained and a perfect transition took place. I would purchase again without hesitation. car!! Everyone and every details was well explained and a perfect transition took place. I would purchase again without hesitation. More
Entire experience was great except alot of the features on the vehicle that were listed were not included. Dissatisfied with only that. Outstanding customer service. Friendly, very helpful, patient. Both l on the vehicle that were listed were not included. Dissatisfied with only that. Outstanding customer service. Friendly, very helpful, patient. Both ladies I worked with were Outstanding! Even the wrecker driver who dropped off the car was Friendly and knowledgeable about the car. More
DO NOT TRUST THIS COMPANY!!! FRAUDS! I saw they are selling the same type of car I own which is a 2011 Buick LaCrosse with 46,000 miles in mint condition. Except the cars they have listed have dents/m selling the same type of car I own which is a 2011 Buick LaCrosse with 46,000 miles in mint condition. Except the cars they have listed have dents/minor scratches unlike mine as well as having 90,000+ miles. Their listings for the exact same car as mine in worse condition with more miles start at $13,500. So if they’re going to charge $13,500-$15,000 for the same cars as mine…why would they tell me they would BUY MY CAR FOR $204!!! Like what kind of sick joke is that it’s seriously unheard of!!!!! DO NOT USE THIS COMPANY YOU WILL BE FULL OF REGRET!!! More
I was skeptical about attempting to buy a car on-line, but I am totally sold on the concept. In less than 2 hours, I had clicked a button for my car choice, electronically signed all of the purchase agre but I am totally sold on the concept. In less than 2 hours, I had clicked a button for my car choice, electronically signed all of the purchase agreements, had bank approval for the down payment withdrawal, and had a delivery date established! And I never had to hassle or verbally deal with a car salesman. And the next day, I received a text from Carvana confirming everything, with ability to ask any questions, and then an email also. The next week, at the exact delivery time,’the Carvana delivery truck arrived with the Enclave that I am now totally in love with! Although 4 years old, low mileage, the vehicle looks brand new! I will never visit a dealership again! No stress, no haggling, just delightful success! Thank you, Carvana! More
This was the easiest car purchase I have ever made. The delivery was flawless and timely and I have enjoyed this experience and would definitely purchase through Carvana again! delivery was flawless and timely and I have enjoyed this experience and would definitely purchase through Carvana again! More