Carvana

This has been a fantastic experience from beginning to end. The Advocates were helpful, kept us updated through the whole process, and easy to access. We arrived at the vending location in Brandon Fl 1. end. The Advocates were helpful, kept us updated through the whole process, and easy to access. We arrived at the vending location in Brandon Fl 1.5 hours early in case of traffic. The advocate there had our car ready as well as all the paperwork....no waiting! We had our Explorer inspected by our mechanic as recommended by Carvana and our credit union. His conclusion.....”you’ve got a great car”! We couldn’t be happier! More

The customer experience was top-notch! I don't know why anyone would buy a car any other way! It was super convenient, seamless process, and the delivery guy was awesome! 5 Stars Carvana!!! anyone would buy a car any other way! It was super convenient, seamless process, and the delivery guy was awesome! 5 Stars Carvana!!! More

This is my second vehicle purchased from Carvana and I'm very satisfied with the whole buying and trading process from start to finish. I did send one vehicle back just because I didn't like the way it drov very satisfied with the whole buying and trading process from start to finish. I did send one vehicle back just because I didn't like the way it drove, nothing wrong with the vehicle, just didn't fit me and all was done with no issues and in a timely manner. I think this is by far the best way to buy a used vehicle!! More

Very smooth and easy transaction! Alyssa was scheduled to deliver our car at 5:00 and pulled up at 4:59. Very personable and great to work with! deliver our car at 5:00 and pulled up at 4:59. Very personable and great to work with! More

I loved the whole experience of working with Carvana. It was hassle free and the whole transaction was smooth. I appreciated that Carvana would always keep me updated with the whole process as this was my f was hassle free and the whole transaction was smooth. I appreciated that Carvana would always keep me updated with the whole process as this was my first time using Carvana. More

REGARDING CARVANA and my years of disbelief... It’s official. I did something I thought I would never do & submitted to being an online car buyer. The experience was a full blown 10 of 10 and I am official. I did something I thought I would never do & submitted to being an online car buyer. The experience was a full blown 10 of 10 and I am astonished at the level of professionalism throughout the entire purchase. Not only did they offer great interest rates and terms, the Benz was delivered on a flatbed to my driveway, doors were opened, hood went up, tailgate clicked opened with one of the two FOBs, all detailed, filled to the top with fuel, with a 1 week guarantee (after the initial test ride and acceptance), a 3 year optional bumper to bumper, and the hard tags on the way to me three days later. Now, here’s my “car guy” “dealer guy” evaluation. I love all my car stores, the people, top to bottom. I respect the necessity of the dealership industry and it’s capabilities and capacities, but, the BEST dealers are gonna really learn that their stronghold is now absolutely Parts, Service and the Body Shop - and I speak with 36 years of working seriously as a pro in every department - if you don’t have your stuff together and if this plan is not in your sights, if you are not serious about these three departments, you better get out of the way, because they are coming at ya, 💯 - critical mass. We have been saying it for 30 years, since the real retail ability of the internet started, it just took time for it to come to the mass level of a company like this. CarMax is just as much a contributor to this style of sales. Anyway, I love my car and appreciate the efforts from the provider. More

Great experience. Contacted customer service because was not quite clear about accessories on car I was looking at. Customer service was excellent and even assisted me to buy car online. Car was delivered not quite clear about accessories on car I was looking at. Customer service was excellent and even assisted me to buy car online. Car was delivered exactly on the date they stated. Communications was great. Will buy another car when in market. More