Carvana

I am thrilled with Carvana! I actually think this entire process was easier than buying shoes at store. We chose our car, purchased, and received delivery all in less than 24 hours. process was easier than buying shoes at store. We chose our car, purchased, and received delivery all in less than 24 hours. More

Good Experience, only improvement I would make to the process is working closer with the 3rd party lenders. I had to make a lot of phone calls between the lender and Carvana to make sure everything was p process is working closer with the 3rd party lenders. I had to make a lot of phone calls between the lender and Carvana to make sure everything was proceeding. A lot of time would have been saved on all sides if Carvana worked directly with the vendor vs. having the customer be the middle person. More

The Carvana experience for sure 👌bests any dealership experience I've ever had. The customer service was above par all the way through to delivery of our new vehicle. Delivery person was really laid back experience I've ever had. The customer service was above par all the way through to delivery of our new vehicle. Delivery person was really laid back and informative. Love the 7 day guarantee plus all the perks. Definitely the way to go in the future. More

Vehicle was exactly as described, you are given time to test drive it and look it over and have 7 days to decide for sure. Much easier than going to a dealership. I recommend Carvans. test drive it and look it over and have 7 days to decide for sure. Much easier than going to a dealership. I recommend Carvans. More

Easiest process I've ever had purchasing a car! No haggling prices needed because they were fair, my dream car came up in a matter of days, and drop off was super fast and convenient! Never going to a haggling prices needed because they were fair, my dream car came up in a matter of days, and drop off was super fast and convenient! Never going to a face-to-face dealership again! More

Best experience buying a car. Even with the purchase of the first car I picked out not working out, still the best car buying experience. Had to call customer service a few time's. Every single person I en the first car I picked out not working out, still the best car buying experience. Had to call customer service a few time's. Every single person I ended speaking with was AMAZING. The delivery was quick and absolutely painless. The delivery guy was also fantastic! If you hate car sales people, just try Carvana, you won't be disappointed. More

I have to say before I got my 2019 Kia Forte from Carvana I went to several dealerships. Felt deflated due to my circumstances. With Carvana it was super easy to pick a car in the price range I wanted. We di I went to several dealerships. Felt deflated due to my circumstances. With Carvana it was super easy to pick a car in the price range I wanted. We did have some delivery issues but in the end I love my car! More

This will be the only way I purchase a car in the future. We had literally put off getting a new car because we did not want to deal with a dealership. When our car hit 300,00 miles we decided we had to do We had literally put off getting a new car because we did not want to deal with a dealership. When our car hit 300,00 miles we decided we had to do something and we tried Carvana. Super easy to deal with, everything exactly as described, delivered exactly as they said they would AND took care of the one small concern we had within a few hours. More than happy with the experience. More

Absolutely the easiest car buying experience I’ve ever had. Everyone was so nice and helpful and no stress whatsoever. If I ever need another car Carvana is the only way I’m buying one from Now on! had. Everyone was so nice and helpful and no stress whatsoever. If I ever need another car Carvana is the only way I’m buying one from Now on! More

Customer service is 5 stars.Friendly staff. Unfortunately the rest is downhill; car interior was not very clean,which was noted and I am supposed to receive a gift certificate to comp. I was also shown a rip the rest is downhill; car interior was not very clean,which was noted and I am supposed to receive a gift certificate to comp. I was also shown a rip in the leather that was not shown online pics, Kudos and thanks to the service agent that dropped off the car as she was concerned. The second key fob was not even programmed or cut, the mechanical system was not checked thoroughly as the water pump was broken. I’ve had to spend so much time traveling to the dealer as it’s not close, rented a car, ubered to handle my normal obligations. It’s been costly and inconvenient. i do like the car and it will be repaired via Carvana 3 rd party claims. But I still don’t have the car because the part is not in yet. More money for car rental and ubers until it’s ready. Very Disappointed with the extra time and money I’ve spent, but customer service is top notch. More