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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
April 21, 2021
When I pulled on to the lot the car was ready for me to test drive the paperwork was ready for me to sign. He was very understanding about me taking my mask off so we went outside to take my picture. test drive the paperwork was ready for me to sign. He was very understanding about me taking my mask off so we went outside to take my picture. More
by Muffnuts2004
Employees Worked With
Jonathan
April 21, 2021
Such a great experience, 1000% times better than any car buying experience we have ever had! Thank you! The online process was super easy, the delivery truck driver was awesome. Really enjoyed it and love o buying experience we have ever had! Thank you! The online process was super easy, the delivery truck driver was awesome. Really enjoyed it and love our new car!! More
by spfca
Employees Worked With
Sean
April 21, 2021
Absolutely the BEST! Working with Carvana is a joy. Find a car you like, fill out everything online and they bring it to you! If you hit a snag, REAL people are ready to help over the phone. Couldn't be eas a car you like, fill out everything online and they bring it to you! If you hit a snag, REAL people are ready to help over the phone. Couldn't be easier or more convenient. I have been buying cars for almost 50 years. I will never go to a brick and mortar dealership again! I love this company so much I am looking into buying stock in it! More
by psmithe55
Employees Worked With
Victor Rotella, Joel Kuvuna
April 21, 2021
I personally did not know what to expect. I have sold cars in the past and it takes on average 2.5 hours to make a purchase. This was by far the easiest purchase I have ever made. The entire process to cars in the past and it takes on average 2.5 hours to make a purchase. This was by far the easiest purchase I have ever made. The entire process took 35 minutes. Carvana had my vehicle here within 5 days. I was able to take it for a test drive to make sure everything was good. The vehicle had a small crack in the windshield which Carvana quickly addressed. They scheduled satellite auto glass to come to my house and replace it free of charge to me. This entire experience was by far the best vehicle buying experience I have ever had. More
by Leo
Employees Worked With
Nick P.
April 21, 2021
Great choice of vehicles and good prices. Easy process on everything. When a problem occurred they fixed it quick and had a full tank of gas when delivered everything. When a problem occurred they fixed it quick and had a full tank of gas when delivered More
by Panda4243
Employees Worked With
There were a few
April 21, 2021
Getting all the paperwork together was a little challenging but everyone I spoke with was very patient and understanding and extremely helpful. It was a pleasure not going to a dealership, especia challenging but everyone I spoke with was very patient and understanding and extremely helpful. It was a pleasure not going to a dealership, especially during the pandemic. Our delivery person could not have been better. More
by kallen
Employees Worked With
There were so many. Logan, etc.
April 21, 2021
The whole process was a breeze. Totally couldn't believe it was so easy! Delivery was great, the delivery guys were knowledgeable and very nice. The car was great, had a couple small issues, one of which th it was so easy! Delivery was great, the delivery guys were knowledgeable and very nice. The car was great, had a couple small issues, one of which the delivery driver pointed out. Now just waiting on appointment with dealership to get them fixed. Overall great experience and I would recommend Carvana to anyone! More
by Greg
Employees Worked With
Can't remember, wish I did!!
April 21, 2021
We ended up receiving three cars until we kept one. The first car we received was filthy. I cleaned the car myself as soon as it was received given the condition it was in. The previous owner had a sticky first car we received was filthy. I cleaned the car myself as soon as it was received given the condition it was in. The previous owner had a sticky substance spill in the center and when I asked about a couple areas that were visibly grimey, the technician stated that I would probably have to clean it with a toothpick. When I opened the center console, it actually had not been touched. I cleaned out dental floss, old money that was stuck in the sticky substance, garbage, dirty/old napkins. Ended up returning. The second car we received was ok; still a little dirty but better. However, most concerning was when we took it to a trusted mechanic. One look was taken at the car and they could tell the car was in an accident and the entire front end of the car had been totaled and rebuilt. That actually gave us a reason as to why the driver door and the passenger door didn’t close smoothly. The third car we ended up keeping. Overall, disappointed with Carvana and the hustle of the two cars we received and did not keep. Unlikely to use again and unlikely to recommend. More
by angdvorak
Employees Worked With
Unsure; multiple employees
