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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
March 26, 2021
The online process was not a problem. Delivery was a disaster! Their delivery truck was not able to deliver the vehicle due to mechanical issues. The driver had to bring the car to me - not a problem disaster! Their delivery truck was not able to deliver the vehicle due to mechanical issues. The driver had to bring the car to me - not a problem - I was Ok with that. Turns out the delivery kept getting delayed - first by 30 minutes, then on & on - until it was an hour and a half before the vehicle could get to me. I had taken off work, so my time was limited. Then, the driver informs me the gas tank had less than 1/16th of gasoline in it! He stated he did not have time to go the gas station - which left me holding my breath getting to a gas station to fill up. Not a great first impression of the service they provide. More
by sandra1498
Employees Worked With
Can not remember
March 26, 2021
This was my second visit with Carvana. I purchased a used vehicle which is wonderful. The staff have been fabulous to work with the delivery was easy, and I would use them again. You can’t go wrong. They eve vehicle which is wonderful. The staff have been fabulous to work with the delivery was easy, and I would use them again. You can’t go wrong. They even worked with my bank so I didn’t have to go to the bank and get any checks. More
by Angandrick01
Employees Worked With
Brandon Carter
March 26, 2021
I have been buying and selling cars, trucks, motorcycles, etc for the last 20 years and I have never had an experience as easy as carvana. They got us in exactly what we wanted and setup autopay motorcycles, etc for the last 20 years and I have never had an experience as easy as carvana. They got us in exactly what we wanted and setup autopay, I can't wait to get my next car from them. More
by ThayerDevelopment
Employees Worked With
CJ
March 26, 2021
From beginning to end, this was without a doubt the easiest and hassle free purchase of a car I have ever made. My daughter bought one from Carvana a couple months ago and highly recommended them. Not easiest and hassle free purchase of a car I have ever made. My daughter bought one from Carvana a couple months ago and highly recommended them. Not only did I purchase a 2018 Chevy Equinox, but she received $100 for the recommendation, and I got $500 off the purchase price! The delivery was right on schedule, driver Nick kept in touch along the way, and he was awesome. The car was exactly what I expected it to be and I couldn't be happier. This is the only way to go! More
by jah28753
Employees Worked With
Nick (driver)
March 26, 2021
I was really surprised having such hassle free purchase: nice and fully detailed description, all purchase steps were smooth and clear. And the dealer guarantee provided really works that help me with fixin nice and fully detailed description, all purchase steps were smooth and clear. And the dealer guarantee provided really works that help me with fixing some small issues. More
by Alex K
Employees Worked With
Sebastian
March 26, 2021
Great to have business with, fast and easy and many cars to chiise from, I am so happy with their service, recommended friends to check then out!!!! to chiise from, I am so happy with their service, recommended friends to check then out!!!! More
by jferr74
Employees Worked With
Allyssa and that guy who delivered my car
March 26, 2021
The website is not user friendly. Alot of the steps seem to be out dated. It was not as easy as it could have been. But, we love the car. Now just waiting on registration. to be out dated. It was not as easy as it could have been. But, we love the car. Now just waiting on registration. More
by crossleysjk
Employees Worked With
Don't remember. Only had one person we actually dealt with.
