
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Overall it was a great experience. Easy, no hassle, friendly, good customer service. I was disappointed with delays but ultimately it turned out just right! The car is exactly what I was expecting. It friendly, good customer service. I was disappointed with delays but ultimately it turned out just right! The car is exactly what I was expecting. It was in great shape inside and out. Mechanically solid and clean. They did miss several imperfections that I noticed days later but it's a used car so it's no biggie. More
The ease and efficiency was amazing.My daughter loves The ease and efficiency was amazing. My daughter loves her new car. Will definitely recommend Carvana to my friends and family. Customer for lif The ease and efficiency was amazing. My daughter loves her new car. Will definitely recommend Carvana to my friends and family. Customer for life! Thanks! More
Rough six weeks. “Available soon” turned out to be 5 weeks and a different trim level than advertised. The Carvana Advocates were uniformly friendly and professional, but unable to actually DO very muc weeks and a different trim level than advertised. The Carvana Advocates were uniformly friendly and professional, but unable to actually DO very much. They had to consult their team, discuss with a supervisor, or repeat what previous advocates had done. They need to be empowered. Fortunately Carvana offered a discount to the price (as a promised check in the mail) and an increase to my trade in value. Delivery was simple, easy, friendly, convenient. Overall? Seems like a good vehicle at a reasonable price with some unnecessary hassles. More
Carvana did an excellent job with my recent purchase of a Hyundai Elantra! They truly exceeded my expectations. I am not good with technology, but every carvana employee went out of their way to be helpful Hyundai Elantra! They truly exceeded my expectations. I am not good with technology, but every carvana employee went out of their way to be helpful, kind, professional and in no way patronizing my lack of computer skills. From my first contact over the phone through my last, with the delivery person, all were beyond amazing. I will definitely buy future cars with carvana and can highly recommend them to everyone. More
This was literally the best car buying experience I have ever had. It was so easy, and I was only at the vending machine for about 15 minutes before driving off the lot with my new car. Everyone was super h ever had. It was so easy, and I was only at the vending machine for about 15 minutes before driving off the lot with my new car. Everyone was super helpful, and the field advocate at the vending machine made the experience so fun and exciting. I took my two younger sisters with me and they had a blast. The car is amazing, clean, and drives perfectly - I have absolutely no complaints. I am so glad I was able to go through Carvana as a first time buyer and can say with confidence, I will not be going to a dealership ever again - Carvana is where it's at! I highly recommend! They have changed the game! More
Great! So far so good. Delivery person was very good. They seem to be on top of things. Consistently check in with you to see how things. Very happy! They seem to be on top of things. Consistently check in with you to see how things. Very happy! More
You would think that the commercials were full of expectations, promises of touch home delivery, and products that would not live up to the test drive's in-person experiences. But you be wrong, I fo expectations, promises of touch home delivery, and products that would not live up to the test drive's in-person experiences. But you be wrong, I found this was the best and most personal experience I have ever had buying a car. Carvana delivered and outstanding produce. Yes, there was a couple of delays I find that are to be expected during COVID. I would recommend you reach the car you want to buy, look at the carfax, and price comparison to see if you are getting the best deal and interest rate for your desired monthly payment. Like most social media sites, I read the reviews of unknown trolls complaining about the delays, but it sounds like fired employees venting about inside hiring practices. Before I go on a tangent myself, I want to say I will only buy my cars from Carvana, and it was a great experience they have me as a long-time customer. Carvana is the Amazon of Car buying More