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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 21, 2021

This car buying experience has truly been wonderful!! I was apprehensive at first doing everything on line. But the people at Carvana made the process so seamless! The follow up text and calls really showe More

by amkimbro37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
March 21, 2021

Amazing experience! The buying process was the easiest experience ever! Great prices and offers on our trade! Easy financing paperwork took 10 minutes. The delivery process was the best part! George was a More

by Wkgrant83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
March 21, 2021

Excellent Service all around From buy to delivery was exceptional . Delivery person Evan was Fantastic. Friendly Knowledgeable. Car came in excellent condition. Sanitized and clean. More

by williampassalacqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Joseph
March 21, 2021

Hello, so far I have not had a good second experience with. Numerous problems with my purchase. Be happy to provide more information. Thank you More

by bujowi66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Many
Mar 23, 2021 -

Carvana responded

Thank you for taking the time to reach out regarding your Carvana experience. We would like to thank you for coming back to Carvana for a second time, but we are so sorry to hear that your experience was less than perfect this time around. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

March 21, 2021

I was very pleased with the entire process. I reviewed the vehicle online, got photos that showed every little imperfection. The photos were so clear and good that when the car arrived I could not even se More

by kcidhcni21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Christy
March 21, 2021

Easiest car buying process ever! I got exactly the car I wanted & was able to trade in my old car at the same appointment. The delivery was a breeze and Christina did a wonderful job including my kids in th More

by Adelcat00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
March 21, 2021

Experience was awesome! Fast and easy, delivery was also awesome! David called and asked if it was okay to bring my car earlier so I got it sooner than expected! Amazing! More

by xenia.leonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
March 20, 2021

Treated with thoughtfulness and respect. Didn’t have to sell or step onto any dealership property. Pleasantly surprised by the process and support offered. Simple, helpful, happy. #CarvanaRocks More

by Fjto4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boston Carvana staff
March 20, 2021

We've already registered the Camaro. My son absolutely loves his sweet 16 / Graduation 2025 gift car. Also Ms. CeCe who delivered the car was fantastic and extremely knowledgeable about the car she delive More

by rg.allbritten1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CeCe
March 20, 2021

We have never had a more pleasant car buying experience. Everything was flawless from the beginning right thru them dropping our vehicle off in the drive way for us to inspect and test drive. Loved it. More

by rbarnes898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
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