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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 20, 2021

The whole experience for shopping to deliver of our vehicle was seamless. I would recommend Carvana to anyone looking for a vehicle. It was so nice not having to haggle and stress out at a dealership. More

by travisrosgen237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
March 20, 2021

My wife loves her car! I've bought well over 10 cars from dealerships in my life and never had it been such an easy, stress free process. 100% will use again. More

by drcutter85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
March 20, 2021

This was the easiest car buying experience I have ever had, no pressure to buy or any harassing phone calls. I did not have to be worried about being taken advantage of, being a woman buying a car alone. More

by kimhines05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabastian, Gabby
March 20, 2021

Intense process, but in the end you guys are the best. After minor set backs your peeps came through for me. Very very happy thank you More

by MAGSTRADAMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A man and a woman
March 20, 2021

Using Carvana for the first time was the absolute best experience we have ever had when buying a vehicle! From start to finish it was great! Aside from having the last pick-up appointment of the day, an More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
March 20, 2021

I very much enjoyed the Carvana experience and would recommend it to others as a hassle free way to purchase an automobile. I would do it again. More

by Marcus Hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name
March 20, 2021

Excellent service and very efficient process… Loved it, I will use Carvana future car purchases!!! Loved it, everyone should start buying there car this way! More

by lbirmingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whole Team
March 20, 2021

Smooth and simple from start to finish. No haggling, no annoying phone calls, texts, or emails. Chose my vehicle, chose my pickup date, did everything online. Showed up to the very cool vending machine and More

by Coryacresfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 20, 2021

Best car buying experience ever! It took me all of 10 minutes maybe less to look over my paperwork and to sign registration papers for tag and title! Edgar was very professional and friendly. I’m sure I’ More

by keericalashae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
March 20, 2021

Was excited to buy this van & have it delivered. Contacted by the Knoxville hub to ask if we could pick it up because they were overwhelmed & couldn't guarantee delivery on the date I set up (and to More

by samanthasexton78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 22, 2021 -

Carvana responded

Your feedback is incredibly valuable as Carvana is always looking to improve the customer experience. Our goal is to consistently deliver a quality car at a very fair price through a simple and easy purchase process. We deeply apologize you experience a delay, as we understand how that can be inconvenient to say the least. In terms of the mechanical concerns you mentioned, all of our vehicles go through two separate inspections- our initial 150-point inspection and a second pre-delivery inspection prior to the delivery of the car. The check engline light and thermostat should have both been taken care of ahead of time, during our 150-point inspection. Please reach out to SilverRock, our trusted warranty partner, in order to have your concerns reviewed. If we are able to improve your experience in any way, please do not hesitate to reach out to us at (800) 333-4554.

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